Director of Sales

Job Description

Job Description

ABOUT US:

True Connection Communities, a proud member of Green Courte Residential Holdings, is a rapidly expanding network of luxury senior living communities specializing in Active Adult and Independent Living. At TCC, every day presents a unique opportunity for our team members to forge meaningful connections with residents, their families, and each other in a deeply personal and impactful way.

Whether you interact directly with residents or support those who do, you'll find countless opportunities to make a difference in the lives of others. We believe in fostering a supportive and engaging environment where every team member can thrive.

Discover more about True Connection Communities and how you can be part of our mission to enhance the lives of seniors by visiting True Connection Communities - Link

SALARY & BONUS:

Competitive base salary ($70k - $75k) and an exceptional bonus/incentive plan designed to reward your hard work and success. Bonus Plan includes commission, community payout, occupancy bonus, and annual performance bonus.

With this plan, your achievements and contribution directly impact your earnings!

SUMMARY:

We are seeking a results-driven and experienced Director of Sales to join our team at Verena at Hilliard , located in Hilliard, OH - a 55+ luxury independent living community offering vibrant amenities and active neighbors. The ideal candidate will leverage their existing sales expertise to manage and grow our sales pipeline, lead a high-performing team, and build strong relationships. This role is integral to achieving and exceeding our sales goals in a dynamic and fast-growing sector. Verena at Hilliard - Link

WHAT YOU’LL DO:

• Shepherd customers through the full Sales life cycle – from qualifying leads, initial contact, community tours, handling objections, closing the deal, to follow-up and retention.
• Lead daily internal sales efforts by effectively converting leads/opportunities to appointments and conducting quality sales appointments with customers.
• Conduct daily and weekly reviews of closing strategies for prospects.
• Maintain frequent and scheduled follow-up to advance leads/opportunities through the sales process.
• Uses the Salesforce database for accurate and timely data entry, report utilization, periodic data clean up, etc.
• Works collaboratively with the Executive Director of the Community and other department heads to create a positive hospitality-oriented atmosphere for all associates and residents.
• Hire, train, direct and motivate sales team using effective sales management techniques and accountability measures, including goal setting, consistent management, and ongoing sales performance review.
• Participates in the Manager-on-Duty program, including covering weekends on a rotating basis, as assigned by the Executive Director.
• And other duties as assigned…

REQUIRED SKILLS:

• High School Diploma or equivalent experience.
• Minimum of 2-3 years within a Sales (or sales/service hybrid environment)
• Independent leadership; dependable, self-motivated
• Relationship building and ability to build rapport with customers and residents.
• Ability to prioritize and meet deadlines in fast-paced environment.
• Demonstrated abilities in organization, communication, enthusiasm, and effective interpersonal skills.
• Agile and highly adaptable mindset, with the ability to pivot quickly in response to evolving business needs

• Strong computer skills (navigating websites, spreadsheets, email, and other tools)
• A valid driver’s license, clean driving record, and automobile insurance.

PREFERRED

• Bachelor’s degree in Business, Marketing, or related field.
• Experience managing/leading Sales staff (highly desired)
• Property management and/or hospitality experience (highly desired)
• Existing knowledge and/or experience with Excel and Salesforce (highly desired)

WHAT WE OFFER:

• Competitive salary and incentive plans (payouts monthly, quarterly, and yearly)
• Health, Dental, Vision Insurance plan options
• Industry-leading Paid Time Off plan
• 401k
• And more…