Global Supplier Services - Associate

Job Description

Firm-wide Global Supplier Oversight Services (SOS) is a centralized group that manages the Third Party Oversight & Governance function across JPMC. This group provides consistent monitoring of all Third Party activity in order to ensure compliance to the Third Party Oversight (TPO) standard. Within Firm-wide SOS the Oversight Operations team is charged with onboarding and maintaining supplier engagements across all LOBs under one global lead, with standard operating procedures and performance metrics

As an Associate in the Firm-wide Global Supplier Oversight Services (SOS) team, you will execute and maintain the Third Party Oversight Process and Tools on behalf of Delivery Managers, Portfolio Managers, and Executive Sponsors. You will sustain End to End Third Party Oversight Program duties with transparency at the engagement level, including production meetings, tool usage, achieving Key Performance Metrics, and reporting. You will demonstrate Subject Matter Expert knowledge and provide guidance to Line of Business Contacts, Sourcing Contacts, and Regulatory Compliance Contacts. You will ensure adherence to Business Objectives, Third Party Oversight Policy, and Regulatory Guidance, while managing a pipeline of Third Party Supplier Engagements to ensure compliance with the Third Party Oversight Program.

Job responsibilities

• Execute and maintain the Third Party Oversight Process and Tools on behalf of Delivery Managers, Portfolio Managers, and Executive Sponsors
• Sustain End to End Third Party Oversight Program duties with transparency at engagement level including production meetings, tool usage, achieving Key Performance Metrics, and reporting
• Demonstrate Subject Matter Expert knowledge, and guidance to Line of Business Contacts, Sourcing Contacts, and Regulatory Compliance Contacts
• Ensure adherence to Business Objectives, Third Party Oversight Policy, and Regulatory Guidance
• Ensure workflow efficiency and timeliness for extensions, amendments, recertification, and onboarding actions
• Manage a pipeline of Third Party Supplier Engagements to ensure compliance with Third Party Oversight Program including appropriate follow-up and escalation
• Provide Engagement Status Reporting through system research, program tools, and various reports

Required qualifications, capabilities, and skills

• 2 + years of experience relevant work experience in Operations, Oversight & Control, Vendor Management, Portfolio/Project Management, or related roles with proven track record of accomplishment
• Undergraduate degree required with strong preference towards advanced degrees or certifications
• Knowledge and experience with the corporate Sourcing
• Desire to work in an operational environment that is fast paced and involves contact with multiple partners internal to GSS and to the larger firm
• Organizational management skills with ability to manage a daily pipeline of steady state engagements within required SLA
• Team player known for placing team success above personal success
• Partner closely with related functions (Sourcing, Legal & Compliance, Audit, etc.) to ensure a coordinated and effective program
• Business analysis skills to enable efficient, accurate and objective decision making
• Technological sense and an ability to navigate multiple applications simultaneously
• Standard TPO systems is preferred

Preferred qualifications, capabilities, and skills

• Outstanding communication skills as well as being an expert written and verbal communicator
• Excellent business judgment, particularly the ability to proactively monitor engagements to address issues early, performing root cause analysis to develop solutions
• Ability to work independently while managing Outlook calendar meetings in an efficient manner

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.