Utility technician

All Posting Locations: Massillon, OH, US

Job Functions: Manufacturing

Date Published: July 17, 2025

Ref#: R-94790

ABOUT THE ROLE

Job Description

Job Summary/Purpose:

Maintain the infrastructure and utility systems within the Facility. The individual will be responsible for all Utilities and Infrastructure maintenance issues and will have close interaction with all site departments and other functional management. Promote and implement the highest level of customer service internally.

Wage starts at $37..40/hr

Essential Responsibilities

• Participate/support the KHMS (Kraft Heinz Management System) and assist in the development of the system and operational standards and corrective actions.
• Shift technician for utilities and infrastructure maintenance
• Maintain completion of PM’s
• Work with outside contractors on projects related to facilities and utilities repairs, modifications, and installations.
• Follow up with skilled staff and contract labor to ensure all work is that is scheduled, and completed according to established timelines
• Provide proactive communication and viable solutions to site departments and other functional management about problems and complications
• Assist facility landscaping requirements / snow removal
• Maintain compliance with company policies, safety standards and good housekeeping practices

• Work within the scope of Environmental, Health, and Safety (EHS) program and compliance
• Evaluate and discuss changes with the Facility Utilities Supervisor and implement changes as needed
• Training and Safety – Provide a safe and healthful work environment for all personnel through consistent support of the company’s Heinz Safety Process. Oversee safety processes including, but not limited to, goal setting, hazard recognition, and elimination, administration of safety procedures and corresponding corrective action, area inspection, job skills, and compliance training, accident investigation and safety meetings.
• Interprets company policies to workers and enforces policies and safety regulations.
• Must be able to work flexible hours; days, afternoons, midnights, overtime and weekends as necessary.

• As necessary, other duties and/or projects may be assigned.

Education and Experience

• Two-year degree or certificate from college or technical school or at least 5-7 years’ school and experience combined in dedicated industrial Utilities Maintenance, Ammonia Refrigeration, Boilers, Waste Water, and Air Compressors principles in a manufacturing environment.
• Ammonia Operator/HAZWOPER certification highly desirable.

Skills, Knowledge and Abilities

• Electrical power distribution
• Ammonia Refrigeration experience highly desirable- HC HVAC at a minimum.
• Compressed air
• Boilers, de-aeration, steam treatment
• Waste water treatment
• HVAC including air filtration
• Building infrastructure, piping, and drains
• Ability to manage and organize multiple tasks and projects
• Ability to react positively to changes in priorities
• Computer literate, ability to learn new software programs
• Demonstrated ability to understand the technical details of utility systems
• Ability to develop technical solutions to problems and system failures
• Demonstrated ability to sequence tasks to accomplish work
• Communication with site departments leaders and management about utility problems and complications
• Reports to the Utilities Supervisor
• Self starter. Plans and accomplishes work with minimal supervision
• Highly resilient to varying workloads and requests for service
• Highly motivated to find solutions that improve utilities and facilities
• Demonstrate reliability and good work ethics, quality work performance, attention to detail is a must, and maintain a good working relationship with all other departments.
• Must be able to work independently with little supervision.
• Ability to multitask and work in a team oriented fast-paced environment.
• Excellent interpersonal, and organizational skills and must be detail and process oriented.
• Willingness to grow with the organization.
• Must have the ability to exercise considerable judgment and be able to identify and solve problems.
• Excellent written and verbal communication skills are essential as this position will be interacting with various departments within the company
• Must have basic computer skills.

Physical/Mental Requirements

• Ability to stand, walk, sit, climb, balance, stoop, kneel, crouch and crawl.
• Ability to use hands/arms to reach, handle, or feel objects, tools or controls.
• Ability to work in all areas of the facility including hot and cold areas, and be exposed to wet and humid conditions.
• Must be able to lift and or move up to 50 lbs or more.
• Must have excellent vision, distant and peripheral, with the ability to identify and distinguish colors, and adjust focus.
• The noise level in the work environment is usually high, and ear protection is required.
• May work near moving mechanical parts, high and/or confining places and in outside weather conditions.

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social – Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Massillon – Hourly

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [email protected] .

MANUFACTURING AT KRAFT HEINZ

THE
MAKERS

Our Manufacturing team is a fully-integrated end-to-end supply chain. We’re the backbone of Kraft Heinz. The people behind the products, delivering the highest quality and value.

Whether you’re a seasoned manufacturing veteran or new to the world of plants, there’s tons of opportunity for career growth and development.