Customer Service Representative

Once Upon a Child
Columbus, OH

Join a friendly and energetic team as a Customer Service Representative at our Sawmill Road location in Columbus, Ohio. This part-time position is perfect for individuals seeking flexible evening and weekend hours that fit around school or other commitments. As a valued team member, you will play a key role in creating a positive shopping experience for families and children, working in a supportive, team-oriented retail environment. If you are passionate about helping others, enjoy engaging with customers, and have an interest in kids' merchandise, this is a great opportunity to grow your skills and contribute to a company that values excellent service and internal advancement.

Responsibilities

  • Welcome and assist customers to ensure a friendly and enjoyable store experience
  • Provide information about products, promotions, and loyalty programs
  • Accurately and efficiently handle all point-of-sale (POS) transactions
  • Process, tag, hang, and stock merchandise on the sales floor
  • Clearly communicate the buying and selling process to customers
  • Maintain store operations and uphold company standards
  • Support the team with additional duties as needed

Qualifications

  • Must be at least 16 years old
  • Energetic, upbeat, and comfortable engaging with customers
  • Honest, dependable, and self-motivated with good judgment and a strong sense of urgency
  • Effective verbal communication skills
  • Able to meet physical demands, including frequent walking, standing, stooping, climbing ladders, pushing, and lifting up to 40 lbs
  • Attention to detail when inspecting items
  • Interest or experience in kids' merchandise is a plus

Benefits

  • Competitive wage and bonus opportunities
  • Outstanding health, dental, and vision benefits
  • Generous employee discount at all company brand stores
  • Paid holidays
  • Paid time off (PTO)
  • Company-paid short-term and long-term disability
  • 401(k) with company match
  • Flexible schedules
  • Employee referral program
  • Employee anniversary program
  • Opportunities for growth and professional development—promotion from within is encouraged
  • Part-time (15-25 hours) positions available
Posted 2026-05-13

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