Dental Office Manager - Patient Coordinator

Job Description

Job Description

Do you thrive in a role where you're the heart of the practice-coordinating care, leading a team, and making patients feel like family? Are you a motivated individual looking for an opportunity to grow? Are you confident with insurance billing and treatment plans, but also love bringing calm to a busy day? If you're nodding "yes," this could be the career move you've been waiting for !

• Job Opening: Dental Office Manager - Patient Coordinator @ Ridge Road Family Dentistry in Parma, OH
• Pay Range: $32 - $38/hr + bonuses/incentives
• Benefits: PTO, 401(k), and a supportive, stress-free environment
• Schedule: Monday through Thursday and every other Saturday

WHAT YOU'LL DO:

As our Dental Office Manager - Patient Coordinator, you'll be the go-to leader who ensures our day-to-day operations run smoothly and efficiently. Your mornings start by reviewing the day's schedule and making sure every team member is set up for success. Throughout the day, you'll greet patients with a warm smile, verify insurances, present treatment plans with clarity and compassion, and manage all facets of insurance billing and accounting. You'll guide the front office dentistry team, troubleshoot scheduling conflicts, and ensure every patient leaves feeling cared for and confident. Your role bridges patient experience with behind-the-scenes excellence, making you absolutely vital to our continued success.

What You'll Need:

• 2+ years of front desk experience
• Insurance billing and accounting experience
• Proficiency with Eaglesoft software
• Proficiency with presenting treatment plans and verifying insurances

STILL READING? GOOD! HERE'S OUR STORY:

At Ridge Road Family Dentistry, we pride ourselves on being a private, well-established dental practice in Parma. Our team is built on trust, and we are passionate about providing exceptional care with a focus on patient comfort and satisfaction. We are a cutting-edge practice that uses the latest technology to deliver the best results for our patients. We have a strong commitment to professionalism, teamwork, and growth-values that are at the heart of everything we do.

Our company culture is authentic, results-driven, and grounded in building lasting relationships. We believe in taking care of our team as much as we take care of our patients, offering a supportive and collaborative environment where everyone has a chance to grow. We hope you'll join us!

Apply now with our initial 3-minute, mobile-friendly application to become our next Dental Office Manager - Patient Coordinator!

Must have the ability to pass a background check.