Activities Manager - Grand Teton Lodge Company

Activities Manager - Grand Teton Lodge Company

Date: Jan 7, 2026

Location: Moran, WY, US

Company: Grand Teton Lodge Company

Shift Type: Summer Seasonal 2026

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re‑discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

Join the Grand Teton Lodge Company for a season, or stay for a career at one/many of our 40+ resorts. From day one, you’ll receive some of the highest compensation rates in the industry, free access to Grand Teton and Yellowstone National Parks, employee housing, free activities, 40% retail discounts, the chance to grow through Epic Service – our leading training and development program, and wellness benefits to fuel your success.

Job Summary

The Activities Desk Manager is responsible for overseeing the activities desk agents. This role involves training, supervising, coaching, and leading the team to meet property goals, which include providing outstanding guest service and enhancing employee engagement. The manager supervises and assists in selling tickets for activities at the Grand Teton Lodge Company locations and maintains accurate records. The manager works with various department heads to coordinate scheduled activities and special events and posts changes for the special events. Works with tour / groups that book activities and ensures all billing is posted correctly.

Responsibilities

• Ensuring the Vail Resorts and Grand Teton Lodge Company Brand Standards are being followed in daily operations.
• Lead, train, coach, discipline, and recognize employees with the goal of creating a supportive and high‑performing team. Monitor employee performance and appearance to ensure compliance with company standards.
• Ensure all proper acknowledgment forms are completed by all guests attending activities, added correctly to guest reservations and payment is taken accordingly.
• Ensure proper handling of the tour/group attending activities and posting billing to master accounts.
• Perform department administrative functions, including payroll and scheduling.
• Enforce policies and procedures as directed by the Rooms Division Manager, Assistant General Manager, Director of Hotel Operations, and the National Park Service.
• Define policies, coordinate training, and troubleshoot problem areas associated with the activities portion of the Hotel Operations System, Visual One.
• At the Jackson Lake Lodge location, work with transportation and provide a daily list of employees who signed up for the employee shuttle.
• At the Colter Bay Marina location, also work with Osprey retail system to oversee marina store, manage inventory, place appropriate orders with vendors and oversee organization of stockroom and the floor.
• Must strive to obtain all knowledge of the Grand Teton Lodge Company activities, lodging & dining and dining, including Grand Teton NP, Yellowstone NP, and Jackson. At least 1-3 year guest‑facing hospitality role in a supervisory or management role.
• 1 year supervisory experience.
• Valid U.S. Driver’s License, successful completion of MVR.
• Good working knowledge of computers.
• Strong verbal and written English skills.
• Friendly, courteous personality, ability to relate well to guests and employees.
• Ability to perform under pressure.

Qualifications

Minimum Age: 18 years; Valid U.S. Driver’s License; Successful completion of Motor Vehicle Records (MVR); 1+ year supervisory experience in guest‑facing hospitality; good computer skills; strong verbal and written communication; friendliness, politeness and ability to perform under pressure; knowledge of Grand Teton and Yellowstone National Parks and related activities.

Compensation and Benefits

Starting Wage: $44,000 for the season.

Other benefits: Employee housing, free access to Grand Teton and Yellowstone National Parks, free activities, 40% retail discounts, wellness benefits, and Epic Service training and development program.

Legal and Equal Opportunity Statement

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

Additional Information

Requisition ID 513116

Reference Date: 01/06/2026

Job Code Function: Front Office

Website: