Communication manager
Current UC employees must apply internally via SuccessFactors
Next Lives at the University of Cincinnati Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,000 students, 12,000 faculty and staff, and over 350,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $88.8 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu. UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success. Job Overview The Communication Manager supports the communication needs of the Graduate College by planning, developing, and delivering strategic internal communications to faculty, staff, and graduate students. This role also manages the college's external website and ensures that internal and external content is clear, consistent, and aligned with the mission and priorities of the Graduate College and the university. The Communication Manager will help shape and tell the story of the Graduate College and play a key role in enhancing engagement within college and throughout the university's ecosystem. This position offers a hybrid schedule with two (2) to three (3) days in the office. Essential Functions- Develop and implement internal communication strategies to support the Graduate College's goals and initiatives.
- Manage communication channels, including newsletters, intranet, email announcements, and college's social media platforms.
- Draft, edit, and distribute communications from college leadership to faculty, staff, and students.
- Partner with university communicators to identify, write and publish internal and external news stories.
- Support communication needs related to events, academic programs, policies, and student services.
- Collaborate with leadership and campus partners to ensure consistent and coordinated messaging.
- Provide communication support during organizational changes, policy updates, and crisis situations.
- Monitor effectiveness of communication strategies through metrics, feedback, and engagement data; recommend improvements as needed.
- Ensure all communications reflect the university's mission, vision and values.
- Manage graduate assistant, co-op or student workers.
- Five (5) years of experience in communications
- Proficiency with digital communication tools and platforms (e.g., intranets, email platforms, content management systems)
- Master's degree in communications, journalism, public relations, marketing, or related field.
- Five (5) or more years of experience in internal communications, ideally within higher education or a complex organization.
- Experience supporting graduate or professional education environments.
- Familiarity with data-driven communication strategies and engagement measurement.
- Excellent interpersonal skills with the ability to build relationships across diverse stakeholder groups.
- Strategic thinker with a proactive approach to problem-solving.
- Commitment to advancing a culture of engagement and student success.
- Demonstrated ability to write and edit clearly, concisely, and persuasively using AP style, for multiple audiences.
- Strong organizational and project management skills with the ability to meet deadlines.
- Office environment/no specific unusual physical or environmental demands.
- Competitive salary based on experience
- Comprehensive health coverage (medical, dental, vision, prescription)
- Flexible spending accounts & wellness programs
- Professional development & mentorship opportunities
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