Senior Software Development Engineer

**Job Description** **Oracle Cloud Infrastructure (OCI)** can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are solving some of the world's biggest challenges. We offer unique opportunities for hard-working, hands-on engineers with the expertise and passion to solve difficult problems in distributed highly-available services and virtualized infrastructure. At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power our customer's business critical applications. **Technical Operations and Support (TOS) Platform Engineering** org is an exciting new group focused on the intersection of customer experience and support operations, and are leading the modernization and standardization of how OCI provides support to its customer. We are looking for software engineers who are ready to take on new challenges in building a brand new highly available and scalable ticketing platform used for all cloud operations. As a Senior Member on this Team, you will be contributing to the effort in defining, designing, and delivering the platform using latest technologies on OCI. You will partner with product team, learn about the existing challenges, and influence the vision and direction. You will be responsible for the entire software lifecycle - development, testing, CI/CD and production operations. You must balance between product feature development and production operational concerns like writing run books, ops automation, structured logging, instrumentation for metrics and events leveraging a plethora of internal tooling at OCI. From a technology perspective, this is a greenfield development environment with a huge amount of autonomy, leaving us free to build and innovate without being encumbered by legacy products and services. **Responsibilities** As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs. About You: + You are an experienced software development engineer with a proven track record of delivering high-scale, high-impact solutions + You are obsessed with the customer, always exceeding expectations + You have excellent communication skills. You can clearly explain complex technical concepts + You are a disciplined engineer who understands the importance of high standards, never satisfied with mediocrity and constantly striving for excellence + You are comfortable with ambiguity in a chaotic and fluid environment + You are passionate about technology and are not afraid to defend your opinions or position with peers/superiors Minimum Qualifications + 3+ years of experience shipping scalable, cloud native distributed systems + BS in Computer Science, or equivalent experience + Ability to work in a collaborative, cross-functional team environment + Strong grasp of Computer Science concepts (data structures, algorithms, and programming paradigms) + Proficient in at Java/C++, Python and shell scripting tools + Experience with container orchestration like Kubernetes/Docker Swarm/Mesos, experience working on Helm Charts, etc. + Strong working experience on GitHub/Bitbucket, TeamCity/Hudson, Maven/Gradle + You are experienced at building highly available services, possessing knowledge of common service-oriented design patterns and service-to-service communication protocols + Experience with components of modern infrastructure like service discovery, secret storage, containerization, software-defined networking, etc. + Experience with production operations and best practices for putting quality code in production and troubleshoot issues when they arise + Able to effectively communicate technical ideas verbally and in writing (technical proposals, design specs, architecture diagrams and presentations) Preferred Qualifications + MS in Computer Science + Experience in a fast-paced start-up environment + Experience building control plane/data plane solutions for cloud native companies + Experience in diagnosing, troubleshooting and resolving performance issues in complex environments + Deep understanding of Unix-like operating systems + Production experience with Cloud and ML technologies + Data science and machine learning knowledge would be helpful but not required Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $79,200 to $178,100 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.