Customer Service Sales Support Rep
We are recruiting for a Customer Service Sales Support Representative to join a professional services organization with a national client base. This is a full-time, on-site role based in Painesville, Ohio , in the eastern Cleveland suburbs.
This role is a strong fit for someone who enjoys helping customers, solving problems, supporting sales activity, and keeping client information organized. Insurance experience is a plus, but not required.
Responsibilities
Respond to client phone calls and emails in a professional and timely manner
Assist customers with questions, service requests, documentation, and follow-up
Support sales-related communication, account updates, and client needs
Help identify customer needs and recommend appropriate products or services
Enter, update, and maintain accurate client records and reports
Coordinate communication between clients, sales, operations, and leadership
Escalate more complex issues to the appropriate internal team
Manage multiple priorities in a fast-paced office environment
Qualifications
Experience in customer service, sales support, client service, or office support
Strong phone, email, and written communication skills
Comfortable using Microsoft Office, including Outlook, Word, and Excel
Organized, detail-oriented, and able to follow through on open items
Professional, dependable, and comfortable working directly with customers
Insurance, financial services, or professional services experience is a strong plus
Associate degree or equivalent experience preferred
Compensation and Benefits
$40,000 to $50,000 annual salary, depending on experience
Monday through Friday schedule, 9:00 am to 5:00 pm
Full health benefits after 30 days
401(k)
PTO and paid holidays
Apply today to take the next step in your customer service and sales support career.
Recommended Jobs
Set Up Technician1st Shift 6:30am - 3:00pm
Job Description Job Description Perform mold setups and changeovers as it relates to the production schedule. Perform Prep work to prepare for mold changeovers and correct process related pr…
Travel Registered Nurse Med Surg Job
Job Overview TLC Nursing Associates, Inc. is seeking a dedicated RN – Medical-Surgical (Med Surg) for travel assignments . This role involves providing direct patient care to individuals wit…
Yard/Warehouse/Forklift Associate - 1st
Job Description Job Description Location: Cincinnati, OH Employment Type: 1st Shift, Full-time, temp-to-hire Job Brief Kable Workforce Solutions is hiring a Yard/Warehouse/Forklift A…
Building Maintenance Specialist - Senior Living
Job Description Job Description Building Maintenance Specialist - Senior Living Full Time | Evenings | Flexible Evening Hours! Pay: $15.50 - 17.30/hr (Based on experience) PLUS shift diffe…
Childcare Lead Teacher - Before & After School
Job Description Job Description Description: Healthy Kids Programs is seeking an energetic and passionate Lead Teacher to join our Before & After School Programs for the 2025–2026 school year. I…
Travel Registered Nurse Med Surg Job
Job Overview TLC Nursing Associates, Inc. is seeking a dedicated RN – Medical-Surgical (Med Surg) for travel assignments . This role involves providing direct patient care to individuals wit…
Barista Team Lead
Calling all Baristas and Counter Staff that enjoy working with people in an elegant and fast-paced coffeehouse! Responsibilities Include: * Leading all Team Members in serving customers and opening …
Maintenance Technician II
Job Description Job Description Description: Zepf Center has been serving the Lucas County community for over 50 years. We are the leading provider of behavioral health and substance use disorde…
Customer Experience Coordinator (Part-Time) - Columbus, OH (Easton)
Job Description Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything…
Constable II
Nemours is seeking a Constable II to join our team in Wilmington, DE. The Constable II provides protection for staff, patients, visitors and associates by maintaining peace and order at Nemours Ch…