Senior Business Systems Analyst

Job Description

Job Description

Description:

• Provide software and transactional related customer service to the organization’s users
• Assist with supporting and optimizing the organization’s business systems through updates, upgrades, business process and user needs
• Support the Financial ERP system (functionally, technically, and strategically).
• Responsible for end user resolution of issues by researching transactional issues, identifying root causes, and driving resolutions.
• Develop reports and data for individuals
• Assist in evaluating, planning, upgrading, and implementing new technologies to translate evolving business needs into software/ERP solutions
• Assist with developing procedures for business operations and improvements
• Support all professional training of ERP system and all other company software and documentation of training materials.
• Works with all departments to support all stages of projects assigned.
• Develop and Maintain connections between Enterprise Software through various methods (API/SQL Connections)
• Develop, Create, and Modify Database Schemas, Stored Procedures, and Views in Microsoft SQL Server.
• Develop, Create, and Modify SSRS Reporting and Crystal Reports.
• Develop, Create, and Modify SSDT Packages for automation purposes.
• Assist with IT helpdesk support

• Bachelor’s Degree with at least +5 years experience in Information Technology/Business (preferred) OR a combination of education and work experience in the fields of Information Technology or Business
• ERP implementation Experience
• Knowledge of SQL (building queries from start to finish)
• Crystal reporting application would be a plus
• Technical and functional knowledge of ERP systems and other business software
• Possess management and leadership skills to perform planning, direction & training
• Highly proficient in problem-solving and reporting skills
• Exceptional attention to detail and deadline focused
• Strong verbal and written communication and documentation skills
• Proven ability to achieve goals and objectives both independently and in teams
• Demonstrates strong organizational, analytical, and critical thinking skills while maintaining adaptability to priority changes