Retail Client Manager - Consumer Vehicle Lending/Dealer Sales - Western Cleveland Market

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Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.

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The Retail Client Managers primary responsibility is to develop and manage dealer relationships for the purpose of increasing Auto & RV applications and loan production. The Retail Client Manager will prospect new clients, share the benefits of our program, and upon signing manage all aspects of the dealer's portfolio to ensure a mutually beneficial partnership is maintained. Secondary responsibilities include cross selling Merrill Edge, participating in local market leadership team activities, and working with DFS partners for referral opportunities. This position will also require working closely with underwriting and support staff to ensure all aspects of the market are appropriately managed. The position will require a self-motivated individual with strong communication skills, time management skills, computer skills, and the ability to perform market analysis, forecasting, and development.

Responsibilities:

• Develops and manages dealer relationships, including partnering on referral opportunities, to increase auto applications and loan production sales
• Prospects new clients, articulates the program benefits, and upon signing, manages all aspects of the dealer's portfolio to ensure a mutually beneficial partnership is maintained
• Works with underwriting and fulfillment partners to ensure all aspects of underlying risks are appropriately managed
• Executes all categories of risk management activities, including monitoring dealer activity / negative news to drive proper dealer execution and minimize risk and exposure for the bank
• Captures market intelligence and delivers feedback to leadership team
• Represents Consumer Vehicle Lending (CVL) as the face of the business in the market, hosting client engagement events and industry conferences

Required Qualifications:

• 5+ years experience selling retail financing to automotive dealerships or equivalent outside sales experience

• Strong communication and negotiation skills to effectively sell our value proposition and to maintain Dealer relationships

• The ability to be a strong individual contributor with a team player attitude.

• Ability to drive long distances with possible overnight stays

Desired Qualifications:

• The ability to work independently or in a team environment

• Established dealer relationships within the market

• Undergraduate degree

Skills:

• Business Development

• Client Management

• Customer and Client Focus

• Influence

• Prospecting

• Active Listening

• Adaptability

• Negotiation

• Networking

• Relationship Building

• Client Solutions Advisory

• Emotional Intelligence

• Referral Identification

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40