Vehicle Exchange Associate

Westside Toyota
North Olmsted, OH

Westside Toyota is hiring our next Vehicle Exchange Associate The Vehicle Exchange Associate will work with new and existing customers by answering their questions about inventory, product, service and financing options. The primary focus is customer retention via quality communication and service. Pay Structure includes $60,000 Annual plus Bonus Incentives up to $36,000 per Year Benefits Include:

  • Medical, Dental & Vision Insurance
  • 401K Plan + Match
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Discounts on products and services
Qualifications for the role include:
  • Prefer two or more years of Auto Sales or other Retail Experience such as Furniture, Cellular or Appliance Sales
  • Excellent communication and interpersonal skills are required to assist service customers who wish to upgrade to a newer vehicle model
  • Reynolds and Reynolds experience a plus
  • Automotive Sales experience a bonus!
  • Professional, well-groomed personal appearance
  • Clean driving record and valid driver’s license
Responsibilities Include:
  • Nurture enriching relationships to build clientele for life.
  • Exhibit consultative selling skills. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
  • Continuously develop product and sales acumen to become the vehicle authority. Know the in’s and the out’s of product offerings, optional packages, and the latest technologies.
  • Perform high-quality, professional demonstrations of new/used vehicles.
  • Follow-up with buyers to ensure successful referral business.
  • Learn to overcome objections and thrive within sales situations.
  • Bring your ‘A game’ along with a positive attitude to work with you every single day.
We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 2025-09-30

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