Retail Store Manager - Westerville

Plato’s Closet
Westerville, OH

We are looking for hands-on Retail Store Management who enjoy working in a fast-paced resale store. If you are energetic, upbeat, and enjoy working in a fun, team-oriented environment this could be the job for you! You will be responsible for all aspects of our resale business including, but not limited to operations, buying, and selling of gently used clothing and accessories, loss prevention, merchandising and the supervision and development of all team members.

What We Offer All Eligible Employees:

  • Competitive salary and bonus
  • Outstanding health, dental and vision benefits
  • Generous employee discount at all company brand stores
  • Paid holidays
  • Closed on all major holidays
  • Paid time off (PTO)
  • STD, long term disability company paid
  • 401k with company match
  • Flexible schedules
  • Employee Referral program
  • Employee Anniversary Program
  • Opportunities for growth and professional development

Management Essential Duties and Responsibilities:

  • Manage all aspects of daily operations, achieving all established business goals
  • Recruit, select and retain qualified employees to ensure store is always properly staffed
  • Provides continuous staff training and development.
  • Motivates and directs store teams to maximize productivity and profitability and communicates daily and weekly store goals
  • Promotes the highest level of customer service through coaching, training, and role modeling
  • Maintain merchandise and visual presentation standards daily
  • Upholds all operational policies and procedures
  • Buying gently used clothing and accessories to meet company standards

Qualifications:

  • Minimum of 2 yrs. of previous Store Management experience in retail, restaurant, or other fast-paced environments
  • Must have strong people management skills
  • Sales driven, goal oriented, and impeccably honest
  • Strong skills in customer service, communication, organization, and time management

Working Conditions and Expectations:

  • Required to work 40 or 42+ hours per week depending on position, which include 2 nights and rotating weekends
  • Must be able to meet demands of frequent walking, standing, stooping, climb a ladder, pushing, repetitive lifting
  • Vision, coordination and reading requirements consistent with the employee’s need to inspect items closely and efficiently
  • Ability to regularly lift up to 40lbs.
Posted 2026-01-10

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