Guardianship Services Board Case Manager

Supervisor’s Title: Guardianship Services Board Executive Director Employment Status: Full-Time / Non-Exempt Employee

NATURE OF THE JOB

Job Scope: Responsible for managing 20–30 guardianship cases appointed by the Allen County Probate Court. This position requires home, office, and telephone contacts with clients, family members, and third parties; court appearances; and interventions as needed. Effectively supports ongoing and collaborative communication with community partners.

JOB ACCOUNTABILITIES

1. Complete intakes to identify potential client needs, preferences, cultural and religious beliefs, views on death, and other existing supports involved in the client’s life. Refer clients to appropriate treatment and service providers. Experience in direct clinical care, courts, or a related field is required. Comply with the Allen County Guardianship Services Board Standards of Practice Handbook. 50% of time | Daily

2. Collaborate with community agencies, including the Mental Health & Recovery Services Board of Allen County, Allen County Board of Developmental Disabilities, Allen County Job and Family Services, Lima Memorial Health System, Mercy Health St. Rita’s Medical Center, and mental health providers. Attend team meetings to facilitate person-centered guardianship decisions. 25% of time | Daily

3. Maintain regular client contact, contacting clients monthly and more frequently based on the acuity of situations. 10% of time | Weekly

4. Prepare court reports in a timely manner to remain in compliance with Probate Court rules and attend court hearings as required. 5% of time | Weekly

5. Participate in working groups and/or committees to further the mission of the Board. 5% of time | Weekly

6. Provide on-call services after hours and on weekends as needed. 5% of time | Daily

INTERNAL / EXTERNAL COMMUNICATIONS

•Interacts with employees and administration of the Guardianship Services Board through face-to-face meetings, telephone, and email on a daily basis.

•Collaborates daily with community partners, agencies, state and federal personnel, and the business community through face-to-face meetings, telephone, and email.

•Interacts with families, individuals served, and the public through face-to-face meetings, telephone, and email on a weekly basis.

LEVEL OF SUPERVISION

Decisions Made Independently

•Routine consents from community providers.

•Treatment plans, changes of providers, and referrals.

•Completion of Probate Court forms.

Decisions Requiring Input or Approval

•Adoption of Board policies.

•Amputation, inpatient surgery, and end-of-life decisions.

•Major changes in service delivery.

SPECIAL REQUIREMENTS

Skills and Abilities

•Develop plans to identify services and supports that benefit clients.

•Effectively communicate with families and other social supports involved with clients.

•Work collaboratively with representatives of the Allen County Probate Court.

•Participate in training, consultation, and activities that enhance the Board’s mission and individual professional development.

•Work with and network with other professionals in the area of guardianship.

•Meet regularly with the Executive Director to review caseloads and consult on day-to-day and major life decisions regarding clients.

•Make consent decisions as a designee of the Board in accordance with internal policies.

•Perform other duties as assigned by the Executive Director or the Board.

EQUIPMENT AND MACHINES

•Computer / Laptop

•Telephone / Cell Phone

•Fax Machine

•Copier

•Calculator

•Printer

LICENSES AND CERTIFICATES

•Must have a valid Ohio driver’s license with a driving record acceptable to the agency’s insurance carrier, verified annually.

•Must provide proof of liability insurance on a personal vehicle.

•Ohio Social Work License preferred.

•Must complete a six-hour guardianship fundamentals course within 30 days of hire and a three-hour continuing education course annually.

TRAINING AND EXPERIENCE

•Bachelor’s degree preferred in social work or a related field.

•One year of experience preferred in social work or similar work with guardianship service experience.

•Experience with standard office equipment, computers, Microsoft Office, and similar software for advanced computer use.

PHYSICAL REQUIREMENTS

•Walking: 5% of daily time worked

•Sitting: 80% of daily time worked

•Climbing, kneeling, stooping, bending: 5% of daily time worked

•Driving: 10% of daily time worked

ADDITIONAL INFORMATION

•Periodic receipt of acceptable criminal background checks from the Ohio Bureau of Criminal Identification and Investigation (BCII) and the Federal Bureau of Investigation (FBI) is required.

•Collaborate with other agencies in the provision of care, including physicians, housekeeping, travel, personal hygiene, law enforcement, mental health agencies, adult day care, recreation, attorneys, and dentists.

•Employees are expected to adhere to all Guardianship Services Board policies and procedures, act as role models, perform duties as workload necessitates in a timely and accurate manner, and communicate regularly with the Executive Director regarding case issues.

•Employees are at-will and serve at the pleasure of the Board. Employees are not in the classified civil service system and are not members of bargaining units.

•The Board is an Equal Opportunity Employer and does not discriminate on the basis of age, gender, religion, race, color, national origin, ancestry, sexual orientation, disability, military status, or genetic information.

To Apply: Email resume to [email protected] with "Guardianship Services Board Case Manager" in the subject line.

Pay: $19.00 - $22.00 per hour

Expected hours: 40.0 per week

Work Location: In person