Service advisor

Jay Auto Buick GMC
Bedford, OH

Now Hiring: Automotive Service Advisor – Buick/GMC Dealership
Location: Bedford, Ohio
Job Type: Full-Time | Competitive Pay + Commission

Are you passionate about the automotive industry and delivering exceptional customer service? Join our dynamic team at Jay Buick/GMC, a premier dealership located on the Bedford Auto Mile , where integrity, professionalism, and customer satisfaction are the driving force behind everything we do.

We’re currently seeking an experienced and motivated Automotive Service Advisor to join our busy service department.

Key Responsibilities:

  • Greet customers in a professional and friendly manner

  • Clearly communicate vehicle service needs, recommendations, and estimates

  • Coordinate with technicians to ensure timely and accurate service

  • Maintain regular customer contact throughout the repair process

  • Upsell services and preventative maintenance when appropriate

  • Ensure customer satisfaction and handle any concerns with professionalism

Requirements:

  • Prior experience as a Service Advisor in a dealership setting (Buick/GMC or other GM brands preferred)

  • Strong knowledge of automotive repair and maintenance

  • Excellent communication and organizational skills

  • Proficiency with dealership DMS systems (Reynolds & Reynolds, etc.)

  • Valid driver's license and clean driving record

  • Team-oriented, customer-focused mindset

We Offer:

  • Competitive hourly wage + commission/bonus opportunities

  • Health, dental, and vision insurance

  • 401(k) with company match

  • Paid time off and holidays

  • Ongoing training and GM certification opportunities

  • A positive, professional work environment

Join a team where your expertise is valued, and your career can grow with a company that promotes from within.

Apply today by submitting your resume to [email protected]

Posted 2025-10-06

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