Janitorial Field Service Operations Manager

Envision Commercial Cleaning is a family-owned and operated business in West Chester, Ohio. We are actively seeking a dedicated Field Service Operations Manager. This new team member should be a hands-on team player, ready to engage in all aspects of our operations. This role is perfect for someone who takes pride in their work and is eager to make a tangible impact in managing and participating actively in our operations.

What You Will Do:

• Manage and Supervise cleaning specialists and floor care technicians.
• Oversee and manage client relationships.
• Supervise our in the field services to ensure work is completed in a timely and correct manner.
• Perform hands-on cleaning and floor care tasks at various commercial facilities.
• Train and motivate team members , ensuring everyone is aligned with our high standards and efficient cleaning practices.
• Fill staffing/service gaps to ensure the success of cleaning service relationships.
• Complete floor care projects with other lead/senior floor care team members.
• Address and resolve client service issues promptly.
• Physically perform all cleaning and floor care roles in accordance with company policies and standards.
• Maintain cleanliness of equipment and ensure it functions properly.
• Responsible for keys, combinations, equipment, and asset control .
• Secure the building when work is complete.
• Assist in establishing and maintaining positive relationships with customers and other team members.
• Meet with clients to identify, address, and resolve issues or shortcomings.

Who We Are Looking For:

• Proven experience managaging and supervising others.
• Proven experience supervising & overseeing service based operations
• Proven experience in the cleaning industry , with a strong background in performing a variety of cleaning tasks such as vacuuming, mopping, and dusting, and assisting with and completing floor care functions independently and as a team, including stripping, waxing, and buffing floors.
• Excellent problem-solving skills and the ability to learn new floor care and cleaning procedures
• This position is on the second shift, which means you will start work between 2 and 4 PM daily and end your shift accordingly.
• Valid Driver’s License and eligibility to be approved for company automobile insurance
• Ability to pass a background check
• Commitment to hard work, reliability, and a strong work ethic —proud of your work, whether supporting our floor care operations, cleaning, or working alongside others.
• Experience in a customer service/client-facing environment .

Why Work With Us:

• Competitive salary and commission-based bonuses
• Family-oriented work environment with a strong focus on team support and job satisfaction
• At Envision, we care about our team's well-being. That's why we offer a comprehensive benefits package , including supplemental insurance with Aflac, a 401(k) with company matching, and the use of a company car. We want you to feel secure and valued in your role.
• At Envision, we believe in recognizing and rewarding hard work.
• We offer opportunities for career advancement and recognition through programs like Employee of the Month. If you're ready to take your career to the next level, we would love to hear from you.
• Flexible and supportive management committed to your personal and professional growth.

If you’re ready to roll up your sleeves and lead by example, making every space spotless and every team interaction count, we would love to hear from you. Envision values hard work and dedication, and we support every team member in achieving their career goals within our family atmosphere.

The Process:

Please apply directly and respond promptly to communications to be considered for this role. Please note that if you do not respond to messages promptly, we will not proceed with your application.

We appreciate your interest in making a difference with us and look forward to the future ahead.