Web support coordinator
Title: Web Support Coordinator
Department Org: University Marketing - 104840 Employee Classification: U1 - Unclassified PSA FT Bargaining Unit: Professional Staff Association Primary Location: MC AD Shift: 1 Start Time: 8:15 am End Time: 5:00 pm Posted Salary: Starting at $43,888 Float: False Rotate: False On Call: False Travel: False Weekend/Holiday: False Job Description The Web Support Coordinator is the front-line person for supporting and training web partners and marketing strategists in managing web content, user experience, brand standards and compliance for University websites. This position also facilitates website changes, moves, enhancements and maintenance of University websites as well as user management in the University’s web content management system and other website third-party applications. Education/experience/licensing Minimum Qualifications:- Bachelor’s degree.
- 1-3 years of experience supporting websites within a fast-paced environment.
- 1-3 years of experience providing customer service support in web and technology.
- Working knowledge of HTML preferred.
- Working knowledge of web content management systems preferred.
- Excellent interpersonal client service and negotiating skills.
- Resourceful self-starter who can work independently and translate feedback and direction into successful solutions in a timely manner.
- Ability to execute and manage numerous jobs concurrently, work independently and in teams, and manage projects from start to completion with minimal instruction.
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