CUSTOMER SERVICE REPRESENTATIVE LEAD
:
About UMWSB:
We are not your typical bank, and we like it that way. Our four business pillars, SBA Lending, Consumer Lending, Mortgage Lending, and Deposit Banking allow us to attract unique candidates of all experience levels to join our growing team.
What We Stand For
Our products, services, and expertise have the feel of a small community bank, but the reach of a national brand. We at United Midwest Savings Bank are proud of the responsible, ethical manner in which our company has operated since its opening. We realize our success is a direct result of meeting our customer's needs and we continue to operate with your interests as our guide.
Employment Type: Full-Time, Non-Exempt Location : High Street Branch Reports to : Branch Manager
Position Summary:
The position of Customer Service Representative [CSR] Lead is responsible for a variety of tasks including providing excellent customer service in all customer interactions, helping to resolve customer concerns, following procedures to minimize errors and reduce fraud, processing account transactions effectively. Lead Tellers work under limited supervision, assist with workflow to ensure tellers are successful, consistently balance their cash daily, have great rapport with people, and enjoy helping others while maintaining ethics, integrity, and embracing diversity.
Education and Experience:
High school diploma, general education degree or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience.
Required Skills/Abilities:
- Proven customer support experience. Excellent verbal and written communication skills.
- Ability to multi-task, prioritize and manage time effectively.
- Basic Office Machine Operation Skills, Printers, Scanners, Copiers, Fax, postage machine, etc.
Benefits:
- Paid Time Off (PTO)
- Medical / Dental / Vision
- 401K
- Paid Family Leave
United Midwest Savings Bank is an Equal Opportunity Employer.
Recommended Jobs
Client Case Manager
Client Case Manager Columbus, OH Do you have a passion for helping others and a knack for coordination? Are you looking for a role where you can make a real difference in the lives of seniors? Joi…
LPN
Start your year off RIGHT! Here's why you should chose Longmeadow: ~ Agency Free for Over 2 Years ~ Daily Pay ~ PTO Starts Day One ~12 Hour Shifts ~ OnShift at Your Fingerprints ~ Staff M…
Default
Shift Schedule ~1st Shift: 7:00 AM – 3:30 PM ~ Overtime and weekends may be required as needed Job Summary The Pick / Pack Associate is responsible for accurately picking, packing, rep…
Dispatcher
Dispatcher Transdev inCity, Stateis hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients.We are seeking custo…
Accounting Clerk
Martin Automotive Group is seeking an Accounting Clerk to join our team at Dayton Chrysler Dodge Jeep Ram. The Accounting Clerk processes all vehicle transactions. Verifies costs, including cost…
Industrial Maintenance Technician - Columbus, NE
As a major supplier of aggregates in Nebraska since 1921, Central Sand and Gravel Company, A CRH Company, has a long history as a mainstay of construction and development projects throughout the …
Evendale Mechanical Maintenance (1st OR 2nd Shift)
Job Description Summary Job Description About GE Aerospace At GE Aerospace, we believe the world works better when it flies. We are a world-leading provider of jet engines, components, and…
HHA For Acton Areas
&##127800; Home Health Aide Needed – Elderly Woman Seeking Compassionate Care &##127800; Location: Acton, MA and Surrounding Towns We are seeking a reliable and caring Home Health Aide (HHA) t…
Licensed Practical Nurse (LPN)
Making a Difference Daily: LPN Opportunities at Embassy of Cambridge: Focusing on the impact LPNs have on our residents' lives. Stop by for a tour Monday through Friday from 10am to 4pm or apply her…
Automotive Service Technicians / Mechanics - Northgate Ford
Automotive Service Technicians / Mechanics / Production Techs – Rare Openings! Northgate Ford 8940 Colerain Ave., Cincinnati, OH 45251 (Easy access off Cross County Hwy or I-275) We’re BUSY. We…