Field Surveillance Auditor II - Manufacturing

FM Approvals is an international leader in third-party testing and certification services. We test property loss prevention products and services—for use in commercial and industrial facilities—to verify they meet rigorous loss prevention standards of quality, technical integrity and performance. How? By employing a worldwide certification process that’s backed by scientific research and testing, and over a century of experience.
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The FM APPROVED mark is recognized and respected worldwide. Our certification instills confidence and commands respect in your marketplace.

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Summary

Mid-level auditor position within the Auditing and Quality Assurance department of FM Approvals. The role of the Quality Auditor II will be to independently schedule and conduct at customer location conformity assessment audits at predetermined frequencies. Audits include various manufacturers responsible for making products that carry the FM Approvals’ certification mark. FM Approved products cover a wide range of electrical, fire protection, and building materials equipment.

Incumbent is expected to have a solid base of auditing experience and demonstrated proficiency in conducting FM Approvals conformity assessment audits independently. The work assigned to candidates will be well defined and implemented with limited supervision. The complexity and size of audit assignments will vary significantly but will be limited to non QSR FM Approvals audits. Decisions regarding the scope of work performed may be delegated to an individual in this position with oversight by supervisors or managers.

Schedule & Location

This is a full time Field position, reporting into the Malvern, PA Office with occasional travel to Malvern, PA a minimum 2 times a year for corporate meetings.

This role will support a team of dedicated auditors who focus on conducting surveillance audits in the following mid-Atlantic States: Delaware, Maryland, New Jersey, New York, Pennsylvania, Virginia, West Virginia, and District of Columbia). The role requires approximately 70% travel and 30% of travel may require overnight flexibility.

• Effectively perform audits and evaluate audit/test results, weighing the relevancy, accuracy, and perspective of conclusions against the accumulated audit/test evidence acquired during audits.
• Consistently document relevant facts and information which support the work performed and conclusions drawn so other reviewers can follow the auditor's logic and methodology.
• Accurately report on a wide variety of witness testing against defined criteria and do so such that the work is competently and efficiently performed in accordance with professional and FM Approvals standards.
• Communicate audit results effectively, both verbally and in writing, such that they are persuasive, placed in the appropriate context, and well understood by the recipient.

Required Education

• Bachelor's Degree in Engineering or Science field

Highly Preferred Education

• Hold an ASQ, RABQSA / Exemplar Global or equivalent Lead Auditor Certification

Required Work Experience

• 5+ years of manufacturing process experience
• 5+ years of related quality assurance and quality auditing experience
• Tenured audit experience with demonstrated proficiency performing FM Approvals conformity assessment audits

Highly Preferred Work Experience

• Quality Manager, Quality Engineer, or Lead Auditor experience a plus!
• Process control experience is preferred. CSA/UL experience is highly preferred
• ISO 9001, 17020, 17025 and/or 17065 experience

Required Skills:

• Possess a working knowledge of FM Approvals, its business processes, policies and procedures, governance practices, and regulatory obligations
• Demonstrate proficiency in applying audit principles, skills, and techniques of varying degrees of complexity
• Demonstrate effective time management skills by completing assignments within allocated time budgets and calendar schedules while handling multiple tasks
• Complete tasks independently, seeking guidance from senior auditors or management as needed
• Solid familiarity with concepts related to Approval/Certification/Quality Control Programs
• Excellent interpersonal, oral, and written communication skills
• Possess critical thinking, analytical and problem-solving skills
• Microsoft Office Suite computer literacy
• Ability to use and understand various measurement tools (pressure gauges, calipers, voltmeters, etc.)
• Ability to read, interpret and understand critical dimensions within engineering technical drawings
• Ability to take direction and work with minimal supervision
• Must be self-motivated with excellent organizational skills
• Ability to obtain and assess objective evidence throughout the audit while acting impartially
• Observe, document, and evaluate audit observations while effectively managing customer interactions during the audit process

The hiring range for this position is $72,160-$103,700 annually. The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.