Product Manager

JPMorganChase
Delaware, OH
Job Description

Join our Small Business Product Launch and Horizontal Capabilities team as a Product Manager, where you'll lead the development and management of innovative financial products that meet customer needs and drive business growth.

As a Product Manager on the Small Business Product Team, you will be responsible for driving the development and management of innovative financial products that meet the needs of our customers. You will work closely with cross-functional teams, including engineering, design, controls, and marketing, to ensure the successful launch and growth of products. Your role involves strategic planning, market analysis, and execution of product strategies in partnership with internal groups to achieve business objectives.

Job Responsibilities

  • Develop and execute product strategies that align with company goals and customer needs.
  • Conduct market research and competitive analysis to identify opportunities for product innovation.
  • Collaborate with cross-functional teams to define product requirements and specifications.
  • Lead the product development process from concept to launch, ensuring timely delivery and quality.
  • Monitor product performance and customer feedback to drive continuous improvement.
  • Work with marketing to develop go-to-market strategies and promotional plans.
  • Manage the product lifecycle, including pricing, positioning, and feature prioritization.
  • Prepare and present product updates and performance reports to senior management.

Required Qualifications, Capabilities, And Skills

  • Bachelor’s degree in Business, Marketing, Finance, or a related field
  • Proven experience as a Product Manager or in a similar role, in financial services.
  • Strong understanding of product management principles and methodologies.
  • Ability to work collaboratively with cross-functional teams and influence decision-making.
  • Excellent analytical and problem-solving skills.
  • Strong communication and presentation skills.
  • Experience with agile development methodologies.

Preferred Qualifications, Capabilities, And Skills

  • Strategic thinking and planning, market research and analysis.
  • Project management.
  • Customer-focused mindset.
  • Leadership and team collaboration.
  • Data-driven decision-making.
  • MBA Preferred

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
Posted 2025-11-05

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