Accounts Receivable Specialist
The Accounts Receivable Specialist is responsible for managing the balance due from customers on purchased product, while providing high quality customer service to internal and external customers with a strong sense of urgency.
Primary Job Responsibilities
- Processing of Accounts Receivable - Posting checks from daily deposits from PNC Portal- balance daily
- Posting ACH payment from the daily bank statement
- Setting up COD accounts
- Daily/weekly deposit to the bank
- Communicate with branch locations
- Process insufficient balance NSF and stop payment checks to accounts with follow up to Credit Manager to customer for resolution checks with accuracy
- Appropriate handling of Customer calls regarding billing errors or payments
Run Service Charges and Statements at the end of the month
Maintain consistent customer communication and contact through accurate logging through the Eclipse software
Apply cash payments to customer account balance - Contact customer immediately with any discrepancies
Answer calls/ send invoice copies per customers request/ run credit card payments and apply customer account
Required Experience and Skills
High attention to detail
Ability to multi-task in a fast-paced environment
Excellent communication and customer service skills
Collaboration
Intermediate level in Microsoft Word
Preferred Experience and Skills
- Cash Application
- Experience with credit applications, processes, and forms
- DOS program background
1-3 years of Accounting experience
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