Vice President - Auto Fraud Risk Oversight

Job Description

Are you ready to make a significant impact in fraud risk management at Chase Auto? As Vice President of Auto Fraud Risk Oversight, you’ll champion the development and execution of robust fraud controls across our Origination, Collections, and Dealer network. This is your opportunity to shape the future of fraud prevention, collaborate with top talent, and drive meaningful change in a dynamic environment. Join us to lead strategic initiatives, challenge the status quo, and foster a culture of fraud awareness and prevention. Your expertise will help safeguard our business and customers while advancing your career in a high-visibility leadership role.

As a Vice President of Auto Fraud Risk Oversight in Chase Auto Risk Management, you will serve as the principal risk liaison, overseeing and challenging fraud and credit abuse controls within our Origination & Collections functions and Dealer network. You’ll lead efforts to identify, assess, and resolve fraud-related risks, ensuring our strategies remain effective and compliant with industry standards. This role offers the opportunity to collaborate across departments, influence senior leadership, and drive continuous improvement in fraud risk management practices.

Job responsibilities

• Serve as the principal Risk liaison for fraud oversight in Originations, Collections, and Dealer network.
• Oversee and challenge automated and judgmental fraud decision processes, ensuring robust controls.
• Act as the primary Risk contact for fraud oversight of new initiatives and business changes.
• Maintain deep expertise in fraud detection and prevention strategies, providing credible challenge and recommendations.
• Coordinate with stakeholders to resolve fraud control gaps and implement timely improvements.
• Foster a culture of fraud awareness and prevention throughout the organization.
• Collaborate with cross-functional teams to develop and implement effective fraud risk management practices.
• Monitor and analyze fraud trends and patterns, delivering actionable insights to senior management.
• Develop and deliver fraud awareness training programs for employees and dealers.
• Prepare and present regular reports on fraud activities, trends, and mitigation efforts to senior management and committees.
• Maintain comprehensive documentation of fraud cases, investigations, and outcomes, partnering with Quality Assurance as needed.

Required qualifications, capabilities, and skills

• Bachelor’s degree in Finance, Business Administration, Risk Management, or related field.
• Minimum 5 years of experience in fraud risk management, with a focus on collections and dealer fraud.
• Strong analytical and problem-solving skills, with proven ability to interpret complex data and identify trends.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate across all organizational levels.
• In-depth knowledge of fraud prevention techniques, industry best practices, and regulatory requirements.
• Demonstrated experience leading fraud investigations and implementing effective mitigation strategies.
• Ability to develop and deliver training programs on fraud awareness and prevention.
• Experience preparing and presenting reports to senior management.
• Proven track record of driving cross-functional collaboration and timely resolution of fraud cases.
• Strong organizational skills with attention to detail and documentation.
• Ability to work independently and exercise leadership courage in challenging the first line of defense.

Preferred qualifications, capabilities, and skills

• Advanced degree (MBA, MS, or equivalent) in a relevant field.
• Experience in auto finance or automotive industry risk management.
• Familiarity with automated fraud detection systems and data analytics tools.
• Certification in fraud examination (CFE) or related professional credential.
• Experience developing and updating fraud-related policies and requirements.
• Knowledge of regulatory standards impacting auto finance and fraud risk.
• Experience partnering with Quality Assurance and compliance teams.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.