Counter Sales-Contractor Supplies

Since 1965, Wolff Bros. Supply, Inc. has been an important part of the wholesale distribution industry. Through our support of commercial, industrial, institutional, and residential sectors, we are one of the largest distributors in Ohio for HVAC, electrical, plumbing, lighting and tool products.


COUNTER SALES, M-F


Summary of Job Duties:
Provide customer service that is friendly, helpful, fast, and accurate.
Process customer payments, returns, and credits
Suggest, promote, sell, and upsell products to increase sales volume
Present yourself in a professional manner at all times
Inform and explain ongoing and upcoming special promotions, programs, and spiffs
Maintain up-to-date knowledge of product lines, purchasing notes, flyers, trade magazines
Provide post-sale customer support, including follow-ups, troubleshooting, invoice concerns, etc.
Develop pricing quotes by researching items & delivery dates, contacting reps, consulting catalogs, and other literature.
Keep counter displays stocked and neat, product rotated, and maintain lobby food and beverage machines
Customer order support as needed, such as: will call, cash window, and order pulling
Warehouse support as needed, such as: receiving, stocking, shipping, inventory, etc.
Attend training opportunities at various company branches
Follow all relevant standard operating procedures (SOPs)
Other duties as assigned

Job Requirements/Expectations:
Customer service mindset
Positive, can-do attitude
Willing to go above and beyond to be helpful
Previous sales experience preferred
Previous HVAC, plumbing, electrical products knowledge preferred
Ability to multi-task on a computer
Be able to pass drug test background screening


Physical/Mental/Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to:
Stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear
The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl
The employee must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 80 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.



Why choose us? A great company begins with great people!
Family owned & operated since 1965
Weekly Paychecks
Paid Training
Benefits including Medical, Dental, Vision, Company Paid: Short Term Disability & Life Insurance
401k with MATCH
Paid Time Off


Apply today at or send a message to [email protected].
We believe in diversity and are an Equal Opportunity Employer