Aviation Customer Service (CSR) - Part- time

Classic Jet Center
Willoughby, OH

Aviation Customer Service Representative – Part Time (Evenings & Weekends)

Location: Classic Jet Center – Willoughby, Ohio
Lake County Executive Airport

Classic Jet Center is seeking a friendly, professional Part-Time Aviation Customer Service Representative to join our front-line customer service team.

About the Role

This position is the first point of contact for customers and visitors to the Jet Center and must represent the facility in a professional and welcoming manner.

Responsibilities include:

  • Answering and routing incoming phone calls

  • Taking detailed messages and providing basic information to callers

  • Greeting customers as they enter the facility

  • Directing customers to the appropriate staff member

  • Answering basic inquiries in accordance with Jet Center policies

Schedule

  • Weekday evenings: 2–3 days per week, rotating with another team member

    • Hours: 5:00 PM – 9:00 PM

    • Rotation: one week is 2 evenings, the next week is 3 evenings

  • Weekends: 1 weekend day per week

    • Hours: 10:00 AM – 6:00 PM

This role is ideal for individuals seeking part-time evening and weekend hours in a professional aviation environment.

Posted 2026-01-14

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