Home Lending Relationship Manager

Job Description

Description

This is a high-profile role that will have executive-level visibility, interaction, and influence. Responsibilities include reviewing and analyzing policy, complex business issues, and opportunities with business partners and stakeholders to formulate and negotiate solutions, with the goal of optimizing outcomes for the business and to best serve our customers. The candidate will need to have the ability to collaborate with internal and external partners, develop executive communications, prioritize and drive key initiatives, and dissect and negotiate policy, products, and programs.

As the Relationship Manager in this Agency Relations team, you will be responsible to manage and enhance Chase’s relationship between various internal lines of business, such as Servicing, Originations, Products, Transformation, Risk, Legal, Production , Operations, Capital Markets, and various external stakeholders, such as the Government Sponsored Enterprises (GSEs), the Mortgage Insurers, government agencies, and trade organizations.

Candidates will be considered from varied backgrounds such as home lending, business development, and risk management roles as long as the candidate is a quick learner, comfortable with building arguments for negotiations, and can influence internally and externally at varied levels of an organization.

Job responsibilities

• Develop and champion (with key partners) new programs/products/ideas for housing policy advocacy with investors/insurers, regulators, industry trade groups, and other key stakeholders.
• Coordinate and lead executive meetings, negotiate contracts in Chase’s competitive advantage and to expand secondary market execution options.
• Perform a regular cadence of tasks to support ongoing investor confidence, including digesting and analyzing reports and data, creating executive level presentations, researching policy and process questions, scheduling meetings, and providing periodic updates via decks and trackers.
• Collaborate with team members on strategic initiatives , product implementation, risk management, GSE policy, scorecards, and issue resolution.

Required qualifications, skills, and capabilities

• 7+ years of experience in mortgage, home lending or relevant experience in an adjacent area (such as with a regulator or in public policy).
• Experience with investor/insurer/guarantor products and guidelines.
• Excellent relationship management, interpersonal and communication skills.
• Strong oral and written communications skills.
• Expert capabilities in executive communications, office products such as Word, Excel, PowerPoint (PitchPro).
• Ability to influence, negotiate, and build consensus and winning arguments.
• Deep desire to influence housing policy broadly.
• Ability to work under tight deliverable timeframes.
• Ability to manage multiple projects/tasks simultaneously.
• Strong organizational and follow through skills.

 

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.