Clinical Office Lead (Westerville)

At Ohio ENT & Allergy Physicians our Oral Pathology team is currently seeking a highly organized and motivated individual to join our team as a Clinical Office Lead . In this role, you will be responsible for supervision of clinical staff, monitor daily office operations to ensure efficient workflow and high-quality service and assist the Physicians with clinical procedures.

The ideal candidate will have strong leadership skills, a passion for fostering a positive work environment and commitment to expectational patient care. Previous clinical experience within a dentist or pathology office is desired for this role.

If you are passionate about providing exceptional patient care and have the skills and experience needed to lead a clinical office, we encourage you to apply for this exciting opportunity. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.

Looking for a better work/life balance? Our career opportunities have Monday-Fridays work schedules.

Competitive Pay & Benefits: Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life

Responsibilities:

- Manage the clinical staff schedules, flextime, and PTO request.

-Conduct weekly staff meetings to review schedule updates, organizational news and clinic updates.

- Maintain an organized and efficient office environment.

-Verify all test results are ready for the physician.

-Participates in staff performance process in providing feedback on performance.

-Supervise payroll process for staff with daily edit reviews and corrections.

- Ensure that all clinical staff adhere to practice policies and protocols.

- Monitor patient flow to ensure that wait times are minimal.

-Return patient calls in a timely manner, call in prescriptions and manages EMR desktop.

- Oversee the ordering of clinical equipment and supplies.

- Assist with patient intake, scheduling, and billing as needed.

- Collaborate with the Clinical Manager to ensure smooth office operations.

-Ensure compliance with all regulatory requirements and industry standards.

PM20

Requirements:

- Minimum 2 years of experience in a healthcare office setting, with at least 1 year in a supervisory role.

-Experience in a dental or pathology office desired.

- Medical Assistant certification/degree and High School Diploma or GED required.

- Strong leadership and communication skills.

- Knowledge of medical terminology and electronic medical records (EMRs).

- Proficiency in Microsoft Office Suite.

- Ability to multitask and prioritize in a fast-paced environment.

- Strong problem-solving and decision-making skills.

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