Senior Project Manager

About the Role:
We are seeking a Project Management Office (PMO) Manager with a proven track record of delivering large-scale healthcare technology projects . This is a client-facing leadership role that blends strategic project management, DevOps alignment, and operational excellence . The ideal candidate will lead a team of project managers, drive process improvements, and ensure successful delivery of complex software development initiatives across hospitals, health insurance, and pharmacy benefit management domains.

Key Responsibilities:

• Lead and mentor a team of 10+ Project Managers, fostering collaboration, accountability, and growth.

• Oversee the full project lifecycle — planning, execution, delivery, and continuous improvement.

• Partner closely with software development, QA, and IT teams to align priorities and delivery schedules.

• Manage client relationships and ensure satisfaction through proactive communication and risk management.

• Establish and enforce PMO standards, change management practices, and governance frameworks.

• Drive continuous improvement in project management methodologies and delivery processes.

• Monitor project health, track metrics, and deliver transparent reporting to internal and external stakeholders.

Qualifications:

• Bachelor’s degree in Computer Science, IT, or Business Administration.

• Project Management Professional (PMP) certification required.

• 9+ years of experience in project management, including both Agile and Waterfall methodologies.

• 7+ years of experience in healthcare delivery, health insurance, managed care, or pharmacy benefit management.

• Proven ability to manage large teams and complex enterprise-level implementations.

• Strong knowledge of PMBOK, governance, risk management, and performance tracking.

• Excellent communication, stakeholder management, and leadership skills.

Preferred Experience:

• Experience managing projects for hospitals, state government healthcare programs, or PBMs.

• Familiarity with DevOps practices and integrating them into project delivery workflows.

• Exposure to healthcare claims, financial processing, or Medicaid/Medicare systems.