Program Manager II- CTO Infrastructure

PNC
Strongsville, OH

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Program Manager II within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Phoenix, AZ or Dallas, TX. This position is primarily based in a location within PNC's footprint.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

As a Program Manager II, you'll lead and support programs within PNC's CTO infrastructure portfolio, with a focus on path to production, cloud, and hosting initiatives. You'll work alongside talented project and program managers while driving outcomes that support PNC's continued growth and national expansion.

Key Responsibilities:

  • Lead and manage complex, cross-functional technology programs from planning through execution and delivery

  • Drive progress across infrastructure initiatives, ensuring alignment to scope, schedule, risks, and dependencies

  • Partner with senior leaders, business stakeholders, and technology teams to align priorities and deliver results

  • Contribute to enterprise modernization efforts as part of PNC's Orange Rocket program-a strategic portfolio focused on innovating and modernizing our technology infrastructure

  • Apply strong program leadership skills to influence outcomes, solve challenges, and keep initiatives moving forward

Flex across team priorities as needed, supporting broader program needs with a collaborative mindset

Key Skills and Experience:

  • Significant experience in project and/or program management within complex environments

  • Demonstrated ability to lead initiatives, organize work, and drive results

  • Strong communication, collaboration, and stakeholder management

  • Experience supporting technology infrastructure, cloud, hosting, or production-related initiatives

  • Familiarity with Agile, hybrid, or traditional delivery models

  • Comfort working across matrixed teams and influencing without direct authority

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

  • Leads a cross functional program/project team to ensure the execution of organizational programs in support of corporate strategy. Leads complex programs/projects requiring planning, oversight, and communication across multiple segments, channels, or lines of business. Typically, program size may reach or exceed $25m.

  • Manages the general and detailed planning stages of organizational programs; influences project decisions to achieve overall program goals.

  • Oversight and reporting for the program budget while working to ensure success of the program.

  • Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results.

  • Teams with service partners to ensure seamless delivery and a consistent experience across multiple distribution channels.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Business Influence, Client Counseling, Communication, Decision Making, Infrastructure Projects, Program Management, Results-Oriented, Strategic Planning

Competencies

Accuracy and Attention to Detail, Analytical Thinking, Consulting, Effective Communications, Organizational Change Management, Organizational Leadership, Problem Solving, Program Management (M0260), Project Management

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $65,000.00 - $158,700.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 01/16/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice ( CCPA\ Privacy\ Disclosure\ Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Posted 2026-02-06

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