Divisional Director of Sales and Marketing

Experience Senior Living
Akron, OH

The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.

We are looking for a Divisional Director of Sales & Marketing to join our amazing team! This position will support communities across Florida, Ohio, Indiana, and Virginia.

Responsibilities:

  • Empower Sales Teams: Guide and support Community Directors of Sales (DOS), Leasing Counselors (LC), and Leasing & Move-In Specialists (MIS) in their sales endeavors.
  • Be a Presence: Regularly visit communities to consult on and participate in sales strategy, execution, and management.
  • Break Down Barriers: Troubleshoot and remove obstacles to improve census and sales performance.
  • Train to Excel: Provide comprehensive sales training to new Executive Directors (ED), DOS, LC, and L&MIS on our state-of-the-art sales platform.
  • Innovate Tactics: Devise creative strategies to convert leads into move-ins.
  • Strategic Consulting: Act as a consultant on Sales and Marketing Plans, Competitive Analyses, and recommend pricing adjustments to Operations.
  • Hands-On Outreach: Join DOS/LC and EDs on outreach sales calls to ensure effective prospect-centered selling. Provide coaching, training, and feedback to support growth and empowerment for our community leaders.
  • Engage in Events: Attend and support internal sales and marketing events regularly. Bring a strong sense of leadership and hype to get our teams excited about making a difference.
  • Maximize Relationships: Collaborate with referral agencies to enhance productivity and relationships. Establish community partnerships in your market to further promote the brand and make ESL the most desired senior living communities.
  • Ensure Accuracy: Keep sales projections accurate and on track.
  • Support the Community Director of Sales (DOS), Leasing Counselor (LC), and
  • Provide Insight Offer regular feedback to Operations on sales activities and concerns. Know your data and identify trends so our sales efforts remain proactive.
  • Talent Acquisition: Interview and recommend top sales candidates to Executive Directors. Act as an advisor to our EDs to ensure we are bringing in the most talented sales and marketing professionals.
  • Lead with Enthusiasm: Participate in regional calls and meetings to share insights, celebrate achievements, and foster a competitive spirit.
  • Engage in Summits: Join sales summits to stay ahead of industry trends and network with peers. Remain abreast of the most innovative and forward-thinking solutions in the business.
  • Flexibility: Be ready to tackle other duties as needed. We are a highly collaborative team, and we thrive within an “all hands-on deck” mentality.

Requirements

  • Education & Experience: Bachelor's degree (B.A.) from a four-year college or university, with 2-4 years of related experience, or an equivalent combination of education and experience.
  • Sales Expertise: At least 4 years of related experience and proven sales skills, customer service, negotiation, and basic financial knowledge.
  • Tech Savvy: Intermediate computer and electronic file management skills. Highly focused on how we can consistently improve our digital processes and tools to optimize the sales process and performance.
  • Organized & Detail-Oriented: Strong organizational, follow-up, detail orientation, time management, and multi-tasking abilities. Must maintain confidentiality.
  • Communication Pro: Excellent written and verbal communication skills.
  • Sales Leader: Proven ability to close sales and outperform peers using prospect-centered selling techniques.
  • Team Player: Skilled at engaging and leveraging leadership teams and line staff to maximize sales.
  • Travel Enthusiast: Willing to travel 75% of the time and possess a valid driver's license.
  • Flexible Schedule: Ability to work varied schedules, including weekends, evenings, and holidays.

Benefits

We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

Background Screening Requirement

Employment is contingent upon successful completion of background screening in accordance with Florida law and company policy. Certain positions may require fingerprinting and Level 1 or Level 2 background screening. Applicants can review Florida care provider background screening requirements here:

Application Deadline: We anticipate reviewing applications through April 14th, 2026.

Posted 2026-03-10

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