Commercial Excellence Analyst

Overview:

Our Commercial Excellence Analyst are critical enablers of sales success across the Business Unit. Acting as strategic partners to the Sales Director and wider commercial team, they bring data to life, embed best practice, and drive a culture of continuous improvement.

This role champions Element’s commercial tools and processes — from CRM and PowerBI to account planning and pipeline management — helping sales teams work smarter, not harder. They lead the charge on commercial reporting, campaign monitoring, and sales performance tracking, ensuring teams stay focused on the right actions to deliver growth.
More than just process experts, our Commercial Excellence Managers are coaches, collaborators, and catalysts for change — making sure our commercial excellence principles are lived every day.

Responsibilities:

Sales Enablement & Commercial Process

• Roll out global and regional commercial initiatives, adapting for business unit priorities
• Drive adoption of CRM, PowerBI, pricing tools, and commercial best practices
• Act as the business unit’s CRM and PowerBI Champion – providing training, guidance, and feedback
• Create and maintain a commercial operating rhythm that drives focus, accountability, and performance
• Support onboarding of new commercial team members with training on tools, processes, and expectations

Data, Reporting & Insight

• Build and maintain dashboards, performance trackers, and commercial scorecards using PowerBI and CRM
• Monitor KPIs and campaign outcomes, identifying performance gaps and recommending corrective actions
• Prepare monthly commercial business review reports and brief the Sales Director on key insights
• Lead regular pipeline reviews with Sales leadership, ensuring data integrity and sales momentum
• Use data to inform commercial strategy, territory planning, and account prioritization

Strategy, Planning & Execution

• Support the Sales Director in developing the annual commercial plan and go-to-market strategy
• Collaborate with Finance and Operations to support margin management and pricing execution
• Contribute to market analysis, growth initiatives, and commercial investment proposals
• Coordinate key account planning efforts, ensuring alignment with Element’s commercial strategy

Team Coaching & Cross-Functional Collaboration

• Work directly with the sales team to embed commercial tools and mindsets in their daily workflow
• Provide coaching to improve sales team effectiveness and adoption of commercial systems
• Liaise with Marketing to align campaign activities and track lead progression
• Serve as the BU’s voice to central Commercial Excellence and IT on CRM and reporting system development

Skills / Qualifications:

Education & Experience

• Proven ability to analyze and interpret commercial data to drive actionable insight
• Experience in sales, sales operations, or commercial support functions
• Advanced skills in Microsoft Office Suite; strong Excel and PowerPoint essential
• CRM proficiency (Microsoft Dynamics preferred); experience with PowerBI highly desirable
• Experience managing or coaching commercial teams is an advantage

Skills & Attributes for Success

• Commercially curious, with a strong drive to improve processes and outcomes
• Excellent interpersonal and communication skills; able to coach and influence others
• Organized and disciplined, with strong time management and attention to detail
• Able to manage multiple priorities and meet deadlines in a fast-paced environment
• Data-driven decision maker with strong business acumen

Company Overview:

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement:

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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