Operator

Major League Baseball
Cleveland, OH

Major League Baseball (MLB) will operate the Automated Ball-Strike System ("ABS") in all Spring Training and MLB ballparks for the 2026 season. The ABS Operator will collect critical data to support the system's performance and ensure its smooth operation.

The ABS Operator will work from the press box and use a simple web application on an MLB-supplied device connected via Ethernet.

Key data points to be tracked and entered for each game include:

  • Challenge video playout
  • Missing data
  • Slow or delayed data
  • Pitch location issues
  • Challenge tallies

This is a seasonal role that requires regular onsite attendance at the ballpark. MLB does not provide any form of relocation assistance and you will be responsible for your transportation needs. Please apply for positions in the market where you are currently located.

Responsibilities

  • Arriving two hours before first pitch to check in with remote MLB support staff.
  • Performing pre-game equipment checks and troubleshooting any system issues.
  • Operating the ABS application, screening data, and playing out challenge videos.
  • Accurately entering data throughout the game.
  • Communicating with MLB staff to ensure data accuracy.
  • Submitting a detailed post-game report.
  • Communicating with game-night support staff to report any issues or feedback.
  • Engaging in routine correspondence via email, Slack, or text to stay current with schedules, assignments, and information.
  • Handling other game-day responsibilities as determined by your supervisor.
  • Routine day-to-day correspondence via email, Slack, voice call and/or text message, to keep current with coverage schedules and other scheduled assignments.
  • Other game-day responsibilities during Spring Training, the regular season and/or Postseason as determined by Data Operations supervisor(s).

Qualifications and Skills

  • Exceptional and demonstrable knowledge of baseball and its rules.
  • Strong computer proficiency with Windows OS and the ability to quickly learn new software.
  • Previous experience with a professional or college sports team, particularly in a press box setting.
  • Regular availability to attend games on weekdays, nights, and weekends.
  • The ability to troubleshoot equipment and perform under pressure.
  • A "team player" attitude, including a willingness to learn from mistakes and collaborate with support staff.
  • Professionalism, reliability, and dedication. This is a high-profile opportunity that requires exceptional focus.

New ABS Operators will complete a correspondence and training program before working any games independently.

Pay Range: $25.00 - $27.50 per hour

The actual offer will carefully consider a wide range of factors, including your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision.

There is a correspondence training program before working any games solo in the ballpark.

ONLY those who reply to this link will be considered, and due to volume, we may be unable to respond to all applicants.

Why MLB?

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our "workforce athletes" to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America's pastime to best serve its fans for decades to come.

California Residents: Please see our California Recruitment Privacy Policy for more details.

Colorado Residents: Colorado based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at [email protected]. Requests received for non-disability related issues, such as following up on an application, will not receive a response.

Are you ready to Step Up to the Plate? Apply below!

Posted 2025-10-17

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