Customer Outreach Associate

Event Horizon is a socially conscious organization dedicated to making a positive impact in our community. We partner with a nationally based non-profit organization to raise funds for their charitable causes through a series of community-based events. Our mission is to bring people together, promote our clients' brands, and generate the necessary resources to support meaningful charitable work.

Job Summary:

As an Entry-Level Customer Outreach Associate, you will play a pivotal role in the success of our community-based events and outreach campaigns. You will be responsible for managing on-site logistics, engaging with customers, and promoting our clients' brands. Your goal is to create an exceptional experience for customers while contributing to our mission of generating funds for charitable initiatives.

• Utilize persuasive communication skills to generate interest in our clients' mission, ultimately leading to sales or donations.
• Contribute to meeting fundraising targets to support charitable endeavors.
• Manage on-site logistics to ensure a smooth and efficient event flow.
• Ensure all equipment, signage, and supplies are organized and readily available.
• Act as the primary point of contact for customers, addressing inquiries, providing information, and offering assistance as needed.
• Engage with customers in a friendly and approachable manner to create a positive brand experience.
• Collect feedback and insights from customers to inform future event improvements.
• Effectively communicate our clients' brand messages and value propositions to event attendees.
• Distribute promotional materials and encourage participation in brand-related activities.
• Foster a strong brand presence and loyalty among customers
• Track and report sales and donation data accurately.
• Participate in training sessions and team meetings to stay updated on event details and objectives.

Qualifications:

• High school diploma or equivalent (Bachelor's degree preferred).
• Exceptional interpersonal and communication skills.
• Enthusiastic and outgoing personality with a passion for customer service.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Previous experience in customer service, sales, or event coordination is a plus but not required.
• Willingness to work flexible hours, including evenings and weekends, as event schedules dictate.
• Commitment to our mission of supporting charitable causes.

Job Type: Full-time

Pay: $700.00 - $900.00 per week

Benefits:

• Paid training

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities
• Commission pay

Work Location: In person