Paralegal
- Respond to inbound legal tickets related to contract queries and intake triage.
- Raise POs and ensure documentation is properly filed and version-controlled.
- Support corporate requests and risk reviews
- Support the VP - Legal in special projects, legal research and other initiatives
- Review and redline customer-facing sales agreements (e.g., MSAs, Order Forms, NDAs) and vendor contracts (e.g., SaaS subscriptions, DPAs, SOWs).
- Apply and enforce legal risk guidelines and contract playbooks to support risk-aligned redlining.
- Collaborate with Legal Counsel to escalate material deviations and propose alternative clauses.
- Partner with Sales and Vendor teams to provide clear contract feedback and support efficient turnaround times.
- Track and manage contract review requests using tools like Jira.
- Maintain and update clause libraries, templates, and indemnity, liability caps, SLAs, data handling).
- Familiarity with enterprise SaaS agreements and customer contracting cycles.
- Understanding of U.S. data privacy principles (e.g., CCPA, CPRA) and international data protection (e.g., GDPR, SCCs) preferred.
- Exceptional written and verbal communication and document management skills.
- Comfortable working in a fast-paced environment with frequent interactions with sales and operations teams.
- Experience using contract lifecycle management systems and document automation tools.
- Collaborate with Legal, Sales, and Procurement teams and influence deal flow directly.
- Gain experience with high-impact contracts and expand into privacy, compliance, and legal operations.
- 4+ years of experience as a Paralegal, Contract Specialist, or Legal Assistant in a law firm or in-house legal department.
- Proven ability to redline contracts independently, with a solid understanding of commercial terms (e.g. ideally with Sales, Vendors, and Legal stakeholders.)
- The ideal candidate is detail-oriented, experienced in commercial SaaS agreements, and capable of balancing speed and accuracy in high-volume contract negotiations.
- Experience in an Enterprise SaaS company or legal team supporting B2B software sales in a multinational environment.
- Familiarity with InfoSec and privacy exhibits, cybersecurity addenda, and third-party risk assessments.
- Knowledge of software licensing models, renewals, usage metrics, and enterprise procurement workflows.
- Experience in procurement reviews and workflows
- Familiarity with AI tools
- International, fast paced and growing environment
- Chance to work with the world's biggest brands at the CX tech leader
- Agile and open-minded culture, with high levels of trust and flexibility
- Opportunity for professional growth and development
- Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
- Benefits package including Medical, Dental, Vision & Life Coverage Options
- Flexible Working Hours
- Unlimited PTO
- 8 weeks paid maternity leave or 4 weeks paid paternity leave; adoption and foster care leave available as well
- 12 paid Holidays
- 2 Paid Community Service Days
- Company paid STD and LTD
- 401K
- Educational Reimbursement Opportunities
- Referral Bonus Program
- Access to an Employee Assistance Program (EAP)
- Scheduled Company Learning Days and access to additional courses via our online Emplifi Academy
- There's more as well! Speak with us to find out all the details!
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