Front Desk Dental Insurance

Casellas Orthodontics
Cuyahoga Falls, OH

Job Description

Job Description

Overview
We are seeking for a Front Desk Insurance Coordinator to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk.

Responsibilities
- Greet and assist patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Maintain patient records and ensure accuracy of information
- Process billing, patient collections and insurance claims
- Utilize Ortho Trac or similar software for patient management
- Coordinate care plans and appointments for patients
- Perform general administrative tasks to support the office staff

Skills
- Experience as a Dental Insurance Coordinator is preferred. - Patient Collection skills
- Strong customer service skills with the ability to handle patient inquiries effectively
- Familiarity with computerized systems for managing patient records
- Ability to inhale information quickly and efficiently
- Previous experience in Dental administrative support is a plus

Job Type: Full-time

Posted 2026-08-08

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