Program worker

State of Ohio Behavioral Health Northcoast Behavioral Healthcare
Toledo, OH

What you’ll do at DBH :

This position focuses on supporting adults in a residential setting to develop essential independent living and social skills. The staff member will work directly with assigned consumers, implementing personal and behavior plans and helping with skills such as hygiene, medication management, food preparation, budgeting, and social interactions. The role involves maintaining a safe and supportive environment, de-escalating crises, modeling professional behavior, and transporting consumers to appointments as necessary. Staff will work closely with team members to develop individualized service plans, document progress, and maintain the facility’s cleanliness, contributing to a structured and supportive community. Additional duties include:

  • Collaborates with consumers and professionals to create and implement Individualized Service Plans and Behavior Plans, tailored to each consumer’s needs.
  • Monitors and assesses consumer progress, recommending revisions to service plans and behavior plans as needed.
  • Participates in program development and direction, adheres to guidelines set by the Program Director, and contribute to the residential support team’s service plan.
  • Attends agency, program staff, and consumer meetings, as well as relevant committees, to facilitate program objectives and share insights on consumer needs.
  • Completes accurate records, logs, and documentation related to consumer observations, behavioral changes, progress, and service interactions in a timely manner.
  • Helps maintain the cleanliness and orderliness of the residential facility on a daily basis.
  • Attends required training sessions to improve skills and knowledge relevant to the role and follow agency policies on computer and software usage.
  • Upholds a professional, friendly demeanor when interacting with visitors and the community to enhance public relations and customer satisfaction.
  • Adheres to established safety practices, procedures, and agency policies to ensure a safe environment for consumers and staff.


This is an hourly position covered by the OCSEA/AFSCME bargaining unit (union), with a pay range of #7 on the OCSEA Pay Range Schedule . Normal working hours are 11 p.m. - 7:30 a.m. This position is located within our Northwest Behavioral Healthcare Campus Northwest Behavioral Healthcare Campus at 930 South Detroit Avenue, Toledo, Ohio 43614930 South Detroit Avenue, Toledo, Ohio 43614 .

Unless required by any applicable union contract and/or requirements of the Ohio Revised Code, the selected candidate will begin at Step 1 of the pay range schedule listed above, with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

  • Medical Coverage
  • Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
  • Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
  • Childbirth, Adoption, and Foster Care leave
  • Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
  • Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
  • Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Qualifications

Position Qualifications:

  • Applications of those who meet the minimum qualifications will be further evaluated against the following criteria:

All eligible applications shall be reviewed considering the following criteria: qualifications, experience, education, and active disciplinary record.

Minimum Qualifications:

Formal education in arithmetic that includes addition & subtraction & in reading, writing & speaking common English
vocabulary. In Department of Developmental Disabilities, must also possess a high school diploma or a certificate of high
school equivalence pursuant to Ohio Administrative Code 5123:2-3-01(F) (1) (c).


For positions that require operation of motor vehicle to transport consumers to recreational, educational &/or occupational
activities, a valid driver’s license is required.



  • Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Direct Support/Direct Care

Technical Skills: Mental Health, Behavioral Health, Customer Service

Professional Skills: Attention to Detail, Teamwork, Time Management

Supplemental Information

Application Procedures:

To be considered for this position, you must apply online through this posting website (careers.ohio.gov). We no longer accept paper applications. When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. We will not give credit for your qualifications, experience, education, and training in the job selection process if there is no evidence provided on your application. In addition, “see resume” is not a substitution for completing supplemental questions. Answers to the supplemental questions must be fully supported by the work experience/education sections of your application. You may check the status of your application by signing into your profile on this website (careers.ohio.gov). We will communicate with you through the email you provided in your profile and job application. Be sure to check your email regularly.

Background Check Notice:

The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.

Rule 5122-7-21, "Background check on applicants," outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Behavioral Health.

If you require reasonable accommodation for the application process, assessment &/or interview, please contact Andrew Seifert, EEO/ADA Administrator at [email protected] or 614-466-8884.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Posted 2025-10-18

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