Assistant Branch Manager

The Assistant Branch Manager (ABM) at Heritage Landscape Supply plays a critical role in supporting the Branch Manager to achieve excellence in branch operations, financial performance, and customer satisfaction. This position requires a strategic mindset, operational leadership, financial insight, team development, and relationship management. ABM ensures efficient branch operations, drives revenue growth, fosters a high-performing team, and contributes to strategic planning initiatives that sustain long-term success.

Key Responsibilities:

• Operational Leadership: Support the Branch Manager in implementing company standards, optimizing warehouse and branch operations, and driving initiatives that enhance productivity and efficiency.

• Team Development: Lead, mentor, and develop branch staff, including warehouse personnel, drivers, and inside sales teams. Provide training, performance feedback, and foster a collaborative, high-performing workplace.

• Customer Relations: Build and maintain strong relationships, proactively addressing inquiries and resolving issues to ensure levels of customer satisfaction and retention.

• Strategic Planning: Collaborate with the Branch Manager to develop and execute strategic plans, leveraging market and operational insights to drive branch growth and operational excellence.

• Reporting and Analysis: Generate and review branch performance reports, including financial results, staffing forecasting and efficiency, inventory levels, and customer satisfaction metrics, providing actionable insights for decision-making.

• Operational Compliance and Safety: Ensure adherence to company policies, safety standards, and operational procedures.

• The ABM must be able to sit, stand, walk, bend, reach, and lift up to 75 pounds.

• Up to 25% travel to regional meetings, customer worksites and branch locations to support operational excellence, relationships, and branch/team development.

Minimum Qualifications:

• Minimum of 1–2 years experience in a warehouse, distribution, or assistant management role; prior experience in Landscape , or related industry preferred.

• Proficiency in Microsoft Office; familiar with ERP/warehouse management systems

• Valid driver’s license and clean driving record.

• Ability to pass criminal background and pre-employment drug screening.

• High school diploma or equivalent required or degree in business administration, Supply Chain, or related field considered but not required.

Job Location: National Structure - Bedford 26245B Broadway Avenue Bedford, OH 44146

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [email protected] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.