Maintenance II
- Complete assigned work orders involving plumbing, electrical, carpentry, HVAC, and appliance repairs.
- Troubleshoot and resolve maintenance issues; escalate complex or specialty repairs as needed.
- Ensure make-ready repairs are completed on schedule and to standard.
- Provide feedback on recurring problems and suggest long-term solutions or procedural improvements.
- Maintain accurate records for all completed work orders and inspections.
- Perform scheduled inspections and routine maintenance on mechanical systems and building equipment.
- Monitor conditions of water heaters, HVAC units, boilers, and exhaust fans.
- Identify and report potential safety or system issues before they escalate.
- Participate in capital repair projects and assist with coordinating contracted vendors.
- Perform seasonal exterior tasks such as snow removal, lawn care, leaf raking, salting, and trash removal.
- Maintain common areas, walkways, and property appearance.
- Identify and address exterior safety concerns, including lighting outages, broken stairs, or trip hazards.
- Support and mentor Maintenance I and Janitorial staff under direction of the Maintenance Supervisor or Property Manager.
- Assign routine tasks and follow up on completion as requested.
- Assist with scheduling or onboarding of new maintenance team members.
- Provide performance input and support training as needed.
- Follow all OSHA regulations, Fair Housing guidelines, and company safety procedures.
- Identify hazardous materials or unsafe conditions (e.g., LBP, asbestos, mold) and report immediately.
- Ensure tools and equipment are maintained in safe working condition.
- Promote a safety-first culture on the maintenance team.
- Use PPE consistently and appropriately.
- Maintain tools, supplies, and equipment; report inventory needs.
- Assist in collecting bids and sourcing materials for repairs or contracted projects.
- Operate a variety of hand and power tools, ladders, and testing devices safely and effectively.
- High school diploma or GED required.
- Minimum of 2 years’ experience in residential or multifamily maintenance required.
- Experience in troubleshooting and performing repairs on building systems preferred.
- Valid driver’s license and auto insurance required.
- Pool certification required for properties with pools.
- Trade certifications in HVAC, plumbing, or electrical preferred.
- Familiar with safe use and maintenance of:
- Hand Tools – hammers, wrenches, snips, posthole diggers
- Power Tools – drills, grinders, saws
- Ladders & Aids – dollies, step ladders, full ladders
- Mechanical Equipment – motors, compressors, augers
- Measuring Devices – voltmeters, gauges, pH testers
- Must be able to read directions, safety instructions, and work orders.
- Technical Expertise – Understands and applies advanced maintenance practices across multiple systems and repair types.
- Safety Awareness – Consistently follows safety protocols and identifies potential hazards.
- Leadership Support – Assists in guiding junior team members and helps uphold quality work standards.
- Resident Service – Responds to resident needs with professionalism, urgency, and respect.
- Problem-Solving – Diagnoses maintenance issues accurately and applies practical solutions.
- Time Management – Prioritizes competing tasks efficiently and completes assignments on schedule.
- Team Collaboration – Works effectively with maintenance and property management teams.
- Adaptability – Adjusts to emergencies, seasonal demands, or operational shifts with minimal disruption.
- Work is performed indoors and outdoors in residential and building maintenance environments.
- Frequently required to walk, stand, bend, climb stairs/ladders, and kneel or crouch.
- Must be able to lift/move up to 50 pounds regularly and up to 100 pounds occasionally.
- Regular exposure to weather, dust, fumes, and maintenance materials.
- Use of PPE and adherence to safety procedures required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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