Patient Services Rep II-Pike Creek
Description
Nemours is seeking a Full-Time 32 hours a week PSR II for our Pike Creek primary care in Wilmington DE.
Schedule: 32 hours per week with hours that can range between 7a-6p.
Provide service excellence to each patient and family by performing and completing designated business processes associated with an outpatient each outpatient visit complete processes in an efficient fashion ensuring that the patient and family are prepared for their outpatient appointment in a timely fashion. Also ensure that all demographic and financial information is accurately verified in advance of the patient visit and monitor the waiting room and work environment to ensure patient safety and high service levels.
Participate in Nemours programs for continuous quality performance and service improvement and work with department management to improve the services provided through a team-based approach.
ESSENTIAL RESPONSIBILITIES
1. Receive patients in a professional and caring manner.2. Gather and update information regarding demographics and insurance in a respectful and confidential fashion.
3. Schedule and confirm appointments.
4. Obtain authorization and pre-certification.
5. Document and follow up on referrals.
6. Document and follow up on no-shows and cancelations.
7. Answer telephone using proper phone etiquette and direct calls accordingly.
8. Maintain content and organization of medical records.
9. Register patients collect payments from patients post charges according to procedures provide receipts and appropriately document all financial transactions. This includes cash reconciliation and bank deposit preparation.
10. Order clerical and clinical supplies and maintain records.
11. Monitor waiting rooms and keep patients informed as to schedule delays.
12. Advise families regarding obtaining Medicaid coverage and/or Nemours Financial Assistance for their children.
13. Assist with arrangements for transportation
14. Assist with patient flow.
15. Prepare office communications
16. Participate in quality improvement activities
17. Filing of patient charts correspondence and related documentation scan documents into EPIC.
18. Maintain inventory of supplies and forms
19. Open and sort mail lab reports and consultation reports. Stamp received and distribute for Provider review. POSITION QUALIFICATIONS
*High School diploma or equivalent
2 years minimum medical experience
*Computer/typing skills required
*Clerical experience in a physicians office preferred; EPIC experience preferred
Recommended Jobs
Senior Product Manager, Enterprise Information Architecture
A leading technology company is seeking a Product Manager for Enterprise Information Architecture to shape and launch a high-quality product. The role involves working closely with cross-functional t…
Group Fitness Instructor
EXCEPTIONAL Group Fitness Instructors Wanted! CustomFit360 is seeking experienced, high energy group fitness professional to facilitate functional fitness group classes at our Lewes location! A …
Nursing Manager / RN Required/ 5K Sign-On
Job Description Job Description Overview Join a team of passionate and caring clinicians who make a difference in people's lives. Our nursing group focuses on compassion and meeting the needs …
Direct Support Professional
Job Description Job Description Direct Support Professional - Make a difference. Help people with disabilities. About: Would you enjoy making a difference in the lives of people wit…
Mechanical Engineer
Mechanical Engineer A&P Technology is a seventh generation, family-owned, world leading-producer of precision braided textiles. Our leadership in braiding technology is a direct result of our ongo…
Account Manager - Grain Division (Fremont)
Project Variety, Flexible Work Schedule, Competitive Compensation, Growth Potential! This Jobot Job is hosted by: Sam Stimac Are you a fit? Easy Apply now by clicking the Apply button and sendin…
Relationship BankerSr. Relationship Banker Goshen Branch
The position is described below. If you want to apply click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application youll be invited to create …
Forklift Mechanic
Currently seeking Industrial Forklift Mechanic in the Lorain County Area! Essential Job Duties and Responsibilities: Diagnose faults or malfunctions in tow motors (different models) to determine…
Ophthalmologist - Findlay, OH
We seek an exceptional Ophthalmologist to join this thriving, physician-owned ophthalmic practice. This practice prioritizes patient care, excels in its field, and embraces the spirit of teamwork and…
Remote Part-Time Sales Rep — Financial Benefits
Medium is seeking candidates for a part-time, fully remote position in financial services, offering training and the opportunity to build lasting client relationships. The role involves virtually conv…