Community Operations Manager

WHO ARE WE
The Jewish Federation of Cincinnati (JFC) the backbone Jewish organization is hiring a Community Operations Manager. JFC connects our community solves big problems and stewards community resources. We welcome all cultural backgrounds and faiths including those of every socioeconomic status race gender national background sexual orientation gender identity and physical mental and developmental ability. Grounded in Jewish values together with you our volunteers and partner organizations we support the vulnerable nurture connections with Israel and Jewish communities globally and protect and energize Jewish life. We feed the hungry comfort the sick care for elderly and educate our youth. We are your communitys organization problem-solvers and opportunity-makers committed to ensuring the strength and quality of Jewish life for our children and our childrens children.

POSITION SUMMARY:
The Community Operations Manager supports the needs of the Community Property & Maintenance program as well as the operations of the Jewish Federation of Cincinnati and partner agencies by providing administrative and technical support in the areas of: project management funding grant proposal preparation and review property site visits emergency repair resource advising new property development large construction projects and organizational and community operations support. Works primarily with Director of Community Property & Maintenance CP&M volunteer committee SAFE Cincinnati team Risk and Insurance Manager JFC Finance team the Jewish Foundation team Jewish Community partner agencies and congregations and the COO at the Jewish Federation of Cincinnati.

ESSENTIAL FUNCTIONS INCLUDE:

Project Management:

• Provide leadership for the overall direction coordination implementation execution control and completion of specific projects ensuring consistency with organizational strategy commitments and goals
• May manage the project budget
• Develop project plans resource allocation and timeline
• Manage the day-to-day operational aspects of a project and scope
• May direct assigned project team ensuring effective utilization of resources
• Reports on progress of the project to all stakeholders
• Provides detailed organizational communication plans when clinical operations are impacted

Cross-Departmental Collaboration Operation Execution

• Support business operational functions that cross multiple areas troubleshooting and finding solutions for process improvements
• Support upcoming software implementation changes
• Maintain high standards for data hygiene reporting and analytics to support decision-making across departments

Site Visits:

• Review maintenance records current maintenance contracts and contractors
• Walk through property both inside and out identifying and prioritizing any issues requiring immediate or future attention (life safety structure etc)
• Utilize mechanical roofing and other experts to ascertain general conditions as necessary
• Meet with Community Property & Maintenance Committee to review property assessments (especially to define immediate and longer term capital improvement)
• Develop a plan to address issues with Boards/House Committees of organizations
• If repair work is complex provide supervision to assure proper completion
• Work with Community Property & Maintenance Committee and organizations to establish yearly repair budgets and replacement schedules
• Assist Community Property & Maintenance Committee and organizations in obtaining proper ongoing community-wide maintenance contracts to reduce costs
• Regular (Annual Semi-Annual Monthly etc.) property visits meeting with agency executives house committee and/or maintenance staff
• Prepare detailed site visit reports summarizing general discussion maintenance findings and providing photos

Serve as Emergency Repair Resource Advisor:

• Be available to help trouble shoot building related issues
• Engage and meet with professionals to evaluate issue if needed
• Engage and meet with contractors to obtain bids for needed repairs
• Meet with the Community Property & Maintenance Committee to review repair cost and needs
• Oversee repairs as needed to be sure work is completed properly

Serve as New Property Development Advisor:

• Provide due diligence as needed
• Provide budget numbers for needed or wish list renovations
• Meet with Community Property & Maintenance Committee to review cost and needs
• Bid out and engage contractors as needed for general day to day property upkeep and renovations

Large Construction Projects:

• Provide a watchful eye as project progresses through design to construction reporting to funding source

POSITION QUALIFICATIONS:

• Bachelors degree in engineering/architecture/construction management/operations or related field preferred but not required
• Project management experience preferred but not required
• Must be proficient in Microsoft Office especially Microsoft Excel Word and PowerPoint
• Experience working with a database preferred
• Excellent written and oral communication skills
• Excellent organizational skills and attention to detail
• Self-starter with a solutions-oriented approach.
• Ability to work independently and with a team in a fast paced and high-volume environment with emphasis on accuracy and timeliness
• Ability to provide exceptional customer service when dealing with clients or vendors

BENEFITS WE OFFER:

• Robust Medical Dental and Vision insurance with employee health and wellness plan
• Talent Management & Professional Development programs and learning opportunities.
• Competitive 401(k) program with company match and additional contribution opportunities.
• Complimentary single membership to the Mayerson JCC Fitness Center Discounts to the onsite Café and Spa.
• F.S.A Employer Matched H.S.A life insurance Voluntary Short-Term/Long-Term Disability Insurance 529 College Savings Plan LegalShield plan.
• Incredible Paid Time Off: 15 days vacation 12 days of sick and up to 10 paid Jewish Holidays per year (in addition to federal holidays).
• Fun collaborative business-casual work environment.

This position description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities duties and skills required of personnel in the above position.

Required Experience:

Manager