Technical Writer

Title: Technical Writer

Location: Remote in USA

Contract role

Position Summary

• We are seeking a dedicated Technical Documentation Specialist responsible for fine-tuning Swagger documentation and creating comprehensive technical documentation for emerging services. This role is integral to our migration efforts from the developer and requires an individual with strong technical documentation expertise. This position initially requires full-time dedication, transitioning to a flexible engagement as services mature.

Responsibilities

• Enhance existing Swagger documentation for our API catalog.
• Develop sequence diagrams and high-level designs (HLDs) for complex, multi-system services.
• Support technical inquiries from partners and prospects to facilitate smooth partner and customer onboarding.
• Collaborate with technical teams to document new APIs and services upon launch.
• Continuously refine and update documentation to reflect evolving service features and capabilities.

Qualifications

• Proven experience in technical documentation, particularly within software development and API documentation.
• Expertise in using Swagger for documentation purposes.
• Strong skills in creating sequence diagrams and high-level designs.
• Excellent communication abilities to interpret and clarify technical information for varied audiences.
• Ability to manage multiple projects and prioritize tasks in a fast-paced environment.
• Prior experience in a role supporting partner onboarding and technical inquiries is preferred.

The contractor hourly pay rate range for this position is $60 - $70/hr : (pay rate will not be below applicable minimum wage) :

The deadline to apply for this position is: 03/16/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

Physical and Mental Requirements
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English:

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Accommodation
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [email protected]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please visit:

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