Critical Power Service Tech

Job Description

Job Description

We are seeking a skilled and motivated UPS Field Service Technician to join our team. In this role, you will be responsible for maintaining, troubleshooting, repairing, and commissioning critical power equipment throughout your assigned region. You will work closely with customers, internal service teams, and cross-functional departments to ensure maximum system reliability and uptime.

This position requires frequent travel to customer sites, including overnight travel, as well as participation in weekend and on-call support rotations.

Key Responsibilities

• Perform preventive maintenance, troubleshooting, repair, and emergency service on UPS and critical power equipment.

• Commission new UPS systems and perform startup testing.

• Conduct commissioning-focused design reviews and prepare commissioning procedures and reports.

• Diagnose electrical and electronic system issues using schematics and test equipment.

• Complete work orders accurately and efficiently while delivering exceptional customer service.

• Communicate technical issues and solutions with engineering and technical support teams.

• Develop and maintain strong relationships with customers and vendors.

• Conduct operational and technical training for customers and field service technicians.

• Develop Methods of Procedure (MOPs) and Scopes of Work (SOW).

• Assist with equipment testing, refurbishment, and rebuilding activities at the company's main office when not assigned to field work.

• Perform other duties as assigned.

Qualifications:

• Minimum 1 year of experience with UPS systems, power systems, battery technologies, electronics, or related electrical equipment (relevant coursework and internships will be considered).

• High School Diploma or GED required.

• Electrical Technology Certificate or related technical education is preferred.

• Ability to read electrical schematics and wiring diagrams.

• Strong troubleshooting, testing, and repair skills.

• Valid, unrestricted driver's license.

• Ability to pass customer-required background checks and drug screenings.

• Legally authorized to work in the United States without employer sponsorship.

Requirements:

• Willingness to travel extensively, including overnight travel.

• Availability to work weekends and participate in an on-call rotation.

• Strong communication, customer service, and problem-solving skills.

• Ability to work independently in the field with minimal supervision.

Benefits:

• Company-paid Medical, Dental, Vision, and Life Insurance

• 401(k) with Company Match

• Paid Vacation

• Paid Sick Leave

• Paid Holidays

• Guaranteed 40 Hours Per Week

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.