Computer Support Specialist
We are seeking a proactive and tech-savvy Computer Support Specialist to join our team at Snake Game. You will provide technical support to our development team and internal staff, ensuring smooth operation of hardware, software, and network systems. Your expertise will help our team focus on creating an exceptional gaming experience for our users. Key Responsibilities: Provide first-level technical support for software, hardware, and network issues. Troubleshoot and resolve technical problems related to game development tools, servers, and employee workstations. Assist the development team in setting up and maintaining development environments, game testing platforms, and version control systems. Install, configure, and maintain computers, software, and peripherals. Document technical issues, solutions, and best practices for internal knowledge sharing. Collaborate with developers to optimize performance on different devices for the Snake Game. Perform regular system maintenance, backups, and updates to prevent technical downtime. Train employees on basic IT tools, software usage, and cybersecurity best practices. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). Proven experience in IT support, preferably in a gaming or software development environment. Strong knowledge of Windows, macOS, and Linux operating systems. Familiarity with network administration, cloud services, and remote support tools. Basic understanding of game development platforms, IDEs, and version control systems (e.g., Unity, Unreal Engine, Git). Excellent problem-solving and communication skills. Ability to work independently and in a team-oriented environment. Preferred Skills: Experience supporting game developers or QA testers. Knowledge of mobile gaming platforms and emulators. Understanding of cybersecurity practices and data protection.
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