Dental receptionist

Office Receptionist/Administrator

Location : 2228 Hilliard Rome Rd, Hilliard, OH 43206

Company Overview :

Join our friendly and professional team at Osborn General Dentistry, where we are dedicated to providing high-quality dental care and creating a positive experience for our patients and staff. The office has recently been purchased and is undergoing a transition in ownership, presenting an exciting opportunity to start at a growing practice and make a mark in our community. We are looking for a motivated and friendly dental receptionist to aid in patient care and ensure the smooth operation of our office.

Position Responsibilities :

-Manage Patient Appointments: Schedule and confirm appointments with patients.

-Patient Check-In and Check-Out: Greet patients warmly, verify personal and insurance information, and assist with the check-out process.

-Insurance Verification: Handle insurance claims and verify patient coverage, ensuring accurate billing and efficient processing.

-Maintain Patient Records: Accurately update and maintain patient files, including medical history and treatment record, ensuring confidentiality and compliance with regulations.

-Customer Service: Address patient inquiries and concerns with professionalism, providing information about services, procedures, and office policies.

Coordination of Office Communications: Manage phone calls, emails, and other communications, ensuring timely responses to patient needs.

-Assist with Billing and Payments: Process payments and assist patients with billing inquiries, ensuring all transactions are recorded accurately.

-Support Staff with Administrative Tasks: Assist dental staff with various administrative duties, including organizing files and preparing necessary documents for patient treatments.

-Maintain Office Organization: Ensure the reception area and office are clean, organized, and welcoming for patients.

-Promote Office Services: Inform patients about additional services and oral health education, contributing to overall patient engagement and satisfaction.

Candidates who do not have experience with billing are welcome to apply. We are happy to train and assist in learning to manage these important responsibilities to ensure you are comfortable and successful!

Qualifications :

-Strong interpersonal and communication skills.

-Ability to work effectively in a team-oriented environment.

-Experience in dental or medical reception/administration required.

Work Environment :

-Full-time position, Monday through Thursday 7:45 AM - 5:15 PM with an hour lunch.

-Large, beautiful office located in a desirable area, surrounded by many amenities.

Salary :

-Competitive salary of $22 per hour.

Benefits :

-401(k) retirement plan

-Opportunities for professional development and continuing education.

-Paid holidays and paid time off

-Dental insurance

-Maternity leave

-Flexible schedule

How to Apply :

Interested candidates should email their resume to [email protected]. We look forward to welcoming you to our team! We are hoping to welcome our new team member as soon as possible!

Job Type: Full-time

Pay: $22.00 per hour

Expected hours: 32 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Paid time off
• Parental leave

Work Location: In person