Housekeeper/Room Attendant

Summary

Located in a landmark building constructed in 1890, Hyatt Regency Cleveland at The Arcade provides a historic hotel experience with convenient access to downtown Cleveland. Just steps from the vibrant East 4 th Street Entertainment District and a 10-minute walk from all major sporting and entertainment venues, the hotel offers 293 rooms and 14,000 square feet of meeting and event space. With Hyatt Regency Cleveland’s central downtown location and distinctive historic look, we attract guests for all occasions, ranging from business travelers to sports fans to wedding parties.

Are you ready?

Because we are looking for a Room Attendant!

What does the ROLE entail?

• Responsible for servicing and maintaining the cleanliness of the guest rooms, including guest departures and stay overs
• Strong guest service orientation in order to ensure high guest expectations
• Fast-paced environment that requires moderate amounts of walking and continuous standing
• Ensure clean and comfortable rooms for our guests
• Demonstrates Hyatt’s values: Empathy, integrity, respect, inclusion, experimentation, and wellbeing

Your EXPERIENCE:

• A true desire to satisfy the needs of others in a fast paced environment

• Ability to lift and carry up to 30lbs of weight

• Ability to push and pull a cart up to 50lbs of weight

• Capable of standing for long periods of time

• Able to work efficiently and independently with minimal supervision

• Unafraid of guest room related tasks and responsibilities

• Takes pride in a job well done

• Must be able to work a flexible schedule, including, weekends and holidays

• A fun and energized person

• Committed to delivering a high level of customer service

• Previous hotel specific housekeeping Experience highly preferred

Perks:
• An entry to the Hyatt Family, a place where we care for people so they can be their best
• 12 free nights at Hyatt hotels globally every year after your 90th day of employment, Colleague, Friends, and Family rate upon hire.
• 50% off at 1890 Restaurant
• 25% off at Marengo Spa
• Affordable Medical, Dental and Vision Coverage after 30 days of employment
• Paid Holidays, Sick Days and Vacation Days
• Connect with thousands of National and Local Partners for Various Discounts
• Located near RTA stops and pick ups
• Discounted Parking Passes

Wellbeing:
“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”
• To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as well as Hyatt's wellbeing assessment tool "Hyatt Well-Check"
• Hotel gym access
• Affordable Medical, Dental and Vision Coverage after 30 days of employment

Development:

• With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
• Regular Check-In Conversations with Managers to discuss personal career goals
• A wide range of development tools through the Hyatt Learning
• Education assistance of up to $1,000 per year toward personal growth and development