Automotive Service Advisor
Job Description
Job Description
We are a Fast-Growing Import Dealer looking for the Best!
At Zanesville Auto Group, we strive to conduct our business as a well-respected organization, with integrity, hard work, and with the highest care for our people, customers, and business partners. Every employee at the dealership is critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.
We have an immediate opening for candidates!
Benefits
Health Insurance
401(k)
PTO
Competitive Pay
Life Insurance
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems, order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
- Perform M.P.I on every customer and internal car
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
- Prefer experience with auto repair and maintenance
- A salesperson wanting to move to the next level and be a service advisor would be a plus
Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Recommended Jobs
Server
Job Description Job Description Being a server at Pizza Hut is about making hungry people happy – with tips! It's about being independent and having fun, making new friends and earning extra cash…
Production Associate / Operator
Spartech LLC headquartered in Maryland Heights, Missouri is a leading manufacturing organization in the Custom Sheet & Roll Stock and Packaging markets with over a dozen locations throughout the Unit…
Project Engineer (Owner's Representative) - Data Center Construction
Job Description Job Description KALCON is looking for a self-starting Project Engineer to drive core project coordination efforts as an Owner's Representative during the tenant fit-out of one o…
Part Time Retail Associate
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and priorit…
Respiratory Therapist, RT $5,000 Sign On Bonus!!
Job Description Job Description Respiratory Therapist We are currently seeking a compassionate and skilled Respiratory Therapist to join our care team and help our residents breathe easier and…
Manufacturing Engineer Machining
Job Description Job Description Legacy Talent Search is currently seeking candidates for a Manufacturing Engineer – Machining role in Cincinnati, OH. Our client is a well-established industry l…
Entry Level Welder
At Dearing Compressor & Pump, our employees are the heart and soul of our everyday operations. They keep us moving forward, which is why we consider each one to be a valued part of the Dearing family…
Occupational Therapist / OTR / OT / OTR/L - Full Time
Occupational Therapist (OT/ OTR) - Full Time in Lebanon, Ohio Position is a full time split between our 2 skilled nursing facilities. Drive time & Mileage paid when driving between the two fa…
Tool and Die Maker
Job Description Job Description About us Die-Matic Corporation has been a trusted name in precision metal stamping for over 65 years. Located in Brooklyn Heights, OH, we design and build progr…