Enterprise Infrastructure Manager Sr ( Infrastructure as Code Automation Sr Manager) as Code Automation

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Enterprise Infrastructure Manager Sr ( Infrastructure as Code Automation Sr Manager) within PNC's Technology organization, you will be based in Pittsburgh, PA or Phoenix, AZ. Dallas, TX, Cleveland, OH and Birmingham, AL are also open to consideration.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Position Summary:

We are seeking a strategic and technically adept leader to serve as the Director of Infrastructure as Code. This hybrid role combines operational leadership of the Infrastructure as a Service automation team with product ownership of automation as service to the Data Center Infrastructure, Data Center Network, and Remote Network teams. The ideal candidate will have architectural and hands-on experience with automating infrastructure provisioning, configuration, observability, and decommissioning.

Key Responsibilities:

Strategic Leadership & Vision

Define and own the Infrastructure as Code (IaC) strategy and roadmap, aligning automation capabilities with enterprise infrastructure, network, and platform objectives.

Establish automation as a service as a formal product offering for Data Center Infrastructure, Data Center Network, and Remote Network teams.

Serve as a thought leader for infrastructure automation, standardization, and cloud-adjacent practices across on-prem and remote environments.

Product Ownership & Service Management

Act as product owner for IaC platforms, toolchains, and services, managing backlog, prioritization, and feature delivery based on consumer team needs.

Define and maintain service catalogs, APIs, modules, and reusable blueprints that enable self-service provisioning and lifecycle management.

Partner with infrastructure and network stakeholders to translate requirements into scalable, automated solutions.

Infrastructure Automation & Architecture

Lead the design and evolution of automation architectures supporting provisioning, configuration, observability, compliance, and decommissioning.

Ensure IaC solutions adhere to secure-by-design, policy-as-code, and compliance-as-code principles.

Drive standardization of patterns, modules, and pipelines across infrastructure domains.

Operational Leadership

Lead and develop the Infrastructure as a Service (IaaS) automation team, setting clear goals, performance expectations, and development plans.

Oversee day-to-day operations, including platform reliability, backlog execution, and operational readiness.

Establish and monitor SLAs, SLOs, and operational metrics for automation services.

Platform Reliability, Observability & Lifecycle Management

Ensure automation supports full infrastructure lifecycle management, including onboarding, scaling, change, and retirement.

Integrate observability and telemetry into automated workflows to enable proactive monitoring and remediation.

Continuously improve resiliency, scalability, and efficiency of automated platforms.

Governance, Risk & Compliance

Define and enforce IaC standards, guardrails, and governance models.

Partner with security, risk, and compliance teams to embed controls into automated workflows.

Ensure change management and auditability are integral to automation processes.

Cross-Functional Collaboration

Collaborate closely with infrastructure engineering, network engineering, security, platform, and operations teams.

Act as an escalation point and trusted advisor on automation-related design and delivery decisions.

Influence enterprise roadmaps and architecture forums with automation-driven insights.

Talent Development & Culture

Build a high-performing team culture focused on engineering excellence, automation-first thinking, and continuous improvement.

Mentor engineers on DevOps, IaC best practices, and modern infrastructure engineering techniques.

Attract, develop, and retain top automation and infrastructure engineering talent.

Continuous Improvement & Innovation

Evaluate and adopt emerging tools, frameworks, and practices in IaC, configuration management, and infrastructure automation.

Drive continuous improvement through metrics, feedback, and retrospectives.

Champion automation to reduce operational toil, improve time to value, and increase infrastructure reliability.

Qualifications:

Bachelor's degree in Computer Science, Engineering, or related field preferred (Master's preferred).

8+ years of experience in network infrastructure, with 5+ years in a leadership role preferred.

Proven experience in product management or ownership of network-related solutions.

Strong understanding of enterprise networking (LAN/WAN/WLAN), SD-WAN, cloud networking, and remote access technologies.

Excellent communication, stakeholder management, and strategic planning skills.

Experience managing distributed teams and vendor relationships.

Preferred Skills:

Ansible, Python, Terraform

Knowledge of GitOps-style workflows and infrastructure code promotion models.

Experience automating full infrastructure lifecycle (provisioning, configuration, observability, change, and decommissioning).

Strong knowledge of data center infrastructure (compute, storage, virtualization) and how to automate its deployment and configuration.

Experience with network automation concepts, including fabric deployments, IPAM, DNS, load balancing, and firewall automation.

Familiarity with APIs and automation of network platforms and remote/branch connectivity solutions.

Understanding of hybrid environments that span on-prem data centers and remote network locations.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Delivers products/services in alignment with business needs and objectives. Responsible for multiple teams or departments within the Enterprise Infrastructure function.

• Leads infrastructure planning, development strategies/initiatives and product lifecycle/service orientation; determines current and future enterprise infrastructure needs. Oversees portfolio/program/project management responsibilities. Directs financial management and risk management capabilities.

• Leads stable and secure environment, incident management, product health/patching, and the asset management lifecycle. Communicates with vendors, suppliers and executive management to ensure availability of infrastructure technologies and support.

• Designs best practices for technology architecture and management.

• Directs, motivates, develops and oversees the performance of the management team and key staff.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.

• Live the Values - Role models our values with transparency and courage.

• Enable Change - Takes action to drive change and innovation that will transform our business.

• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.

• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Information Security, IT Architecture, IT Automation, IT Configuration Management, Network Administration, Network Support, Software Testing, System Administration, Team Management

Competencies

Hardware Infrastructure, Information Security Technologies, IT Architecture, IT Environment, IT Industry: Trends & Directions, IT Service Management (ITSM), IT Standards, Procedures & Policies, IT Systems Management, System and Technology Integration

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $100,000.00 - $224,825.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 04/01/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice ( CCPA\ Privacy\ Disclosure\ Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.