Customer Service Rep (Onsite)
Work for a leading provider of customized telecom and mobile management solutions as their Customer Service Helpdesk Representative ! This position is in Columbus, OH and is contract to hire with potential for extension or permanent hire. We are looking for reliable individuals who work well in team environments.
** Must be able to pass screenings to receive access & credientials in order to support federal and government agencies** Apply now and begin the next steps into your new career! What you need to know:- Pay Rate: $16/hour
- Hours: Monday – Friday with some flexibility to work weekends as needed; 40-hour work weeks
- Available shifts: 7am-3:30pm and 10am-6:30pm.
- **Fully onsite role in Columbus, OH**
- * Training hours: 9am – 5:30pm
- High School Diploma
- 1 or more years of experience in a phone-based customer service position required.
- MUST live local to Columbus, OH
- Comfortable with requirements to support government-based accounts & customers
- May need to receive a government clearance
- Comfortable with computers and professional communication
- A typical day as a Customer Service Helpdesk Representative may include:
- Assisting with 10-20 calls be day.
- Using a Remedy Ticketing System.
- Executing "wipe commands” as needed.
- Connecting with customers throughout the day and maintaining a professional demeanor.
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