Customer Service Representative - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- Simple IRA
- Disability insurance
- Life insurance
- Licensing paid by agency
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Our agency opened in 2000 and is a close-knit team of three built on experience, service, and strong community ties. I’ve been with State Farm for over 32 years, starting my career in Auto Claims, which helped shape my passion for helping people during important moments in their lives. I’m a graduate of Ohio State University and stay very active in the community. I serve on the Board of Directors for Habitat for Humanity and am involved with both the Rotary and local Chambers of Commerce. For our team, we offer group life and disability insurance, PTO and paid holidays, a Simple IRA, licensing paid up front, and a strong focus on work-life balance. Our office culture is supportive and purpose-driven. We work together to proactively help people and do what’s best for our customers. We’re looking for someone who is compassionate, community-minded, and genuinely cares about helping others—someone who thrives in a team environment and wants to make a meaningful impact. ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Shawna Stump - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Recommended Jobs
Senior Manager - Electric Power Materials Leader
Job Description Summary The Electric Power Materials Leader is responsible for leading end-to-end materials planning and execution to support Electric Power business objectives, with a primary foc…
Entry Level Class A Truck Driver - Home Weekly
Job Description Job Description Fresh out of CDL school and worried about making real money right away? American Driver offers a fully paid, structured road training program built specifically fo…
Bonded/Woven Cord Machine Operator
Job Description Job Description Description: The Bonded/Woven Cord Machine Operator is responsible for the efficient production and packaging of Bonded and Woven Strapping while following all Cu…
Locums Cardiology in Northern Ohio
Locums Cardiology Opportunity: ~ July start ~3-6 month assignment ~ Outpatient/inpatient role ~ All travel paid ~ Northern OH Why CI Locums: We offer highly competitive pay & negoti…
Junior IT Security Analyst (Contract-to-Hire)
Job Description Job Description Job Title: IT Security Analyst – Junior Location: Columbus, OH (Hybrid – 3 days onsite per week, Thursday required) Duration: 1-Year Contract (Contract-to-…
Oil Field Laborer - Multiple Openings!
Job Description Job Description Heritage Cooperative is always looking for friendly, outgoing, customer-service driven employees. Our people are our greatest asset, and we are constantly thinking…
Breakfast Attendant
Drury Plaza Hotel - 1380 East Sixth Street , Cleveland, Ohio 44114 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you …
Senior People Manager
Orbia Advance Corporation is a Purpose-led company with big aspirations. We are out to advance life around the world while maximizing value to our shareholders, customers and employees. The Company i…
Outside Sales Representative- Columbus, OH
Job Description Job Description Imagine a company that recognizes excellence in not only the products it sells, but also in its employees. R.S. Hughes Company, Inc. is that company. We hold ourse…
CDL Roll Off Driver
Job Description Job Description Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver excepti…