Systems Administrator
Job Description
Job Description
We are looking for a motivated Systems Administrator to join our team in Dublin, Ohio. This role requires a detail-oriented individual with strong expertise in managing Microsoft systems, troubleshooting technical issues, and providing end-user support. The ideal candidate will thrive in a collaborative environment and ensure the efficient operation of IT systems.
Responsibilities:
• Install, configure, and maintain Microsoft end-user equipment to ensure optimal performance.
• Manage and troubleshoot Windows operating systems across multiple versions, including Windows 7, 8, 10, and 11.
• Resolve technical issues related to desktops, laptops, servers, networking, and software applications.
• Perform virus and malware removal while maintaining proficiency in anti-virus tools.
• Provide support for employee onboarding and offboarding processes.
• Maintain and manage inventory of IT equipment and software.
• Collaborate with vendors to address hardware and software needs.
• Participate in an on-call rotation to address urgent technical issues.
• At least 4 years of experience in Windows Desktop troubleshooting and support.• Proficiency in installing, configuring, and supporting multiple versions of Microsoft Windows operating systems.
• Strong understanding of network concepts and the ability to troubleshoot related issues.
• Familiarity with Microsoft Windows Active Directory and related technologies.
• Experience working with tablets, Android, and iOS platforms.
• Knowledge of Microsoft 365 and Windows Server 2012 R2.
• Exposure to security information and event management solutions.
• Ability to work effectively with Citrix and Dell technologies.
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