Account Coordinator (Client Services)

We take your success personally. We love collaborating with passionate people who bring energy to work, thrive at solving challenges, and embrace the idea that every project is a chance to create something special. Sound like you? Join a team that’s not afraid to do things differently.

Baesman Group, a nationally recognized marketing services provider of direct-to-consumer and in-store marketing strategy and execution, is seeking an Account Coordinator that will be responsible for providing support for Account Managers and Account Directors to increase the throughput and accuracy of order entry, estimates, and other customer and production-related needs. Provide clarity of job specs to the production team as requested.

Essential Duties and Responsibilities:

• Enter all orders into the software program with 99.5% accuracy
• Update changes to schedule or orders via the process provided by the Scheduler.
• Follow up on schedule and update the Account Manager and/or the Account Director to assure orders are delivered on time.
• Anticipate problems and communicate them to Production, Account Manager, and/or Account Director
• Ensure accuracy of proofs before sending to the client
• Write up estimates and deliver to the client when needed as directed by the Account Manager or Account Director
• Immediately escalate any problems with orders, estimates, or clients to the Account Manager and/or Account Director
• Some administrative responsibilities such as organizing lunch, client visits, etc.
• Is an advocate for the client
• Manage Press Checks as directed
• Other duties as assigned by Account Director or Account Manager

Requirements

• Bachelor’s degree preferred.
• Excellent communication skills, both written and verbal, with impeccable attention to detail.
• Must be able to interact professionally and positively with all levels of employees and clients.
• Must possess a high degree of energy, sense of urgency, and customer service oriented as well as strong organizational skills.
• Strong experience working with Microsoft products, such as excel, word, and outlook.

• Detail-oriented, strong organizational skills
• Knowledge of print industry a plus

Benefits

Financial wellness is about more than just your salary. Here are the other ways Baesman Takes care of our teammates.

Medical Insurance- Choose between 3 medical plan options. We also offer dental and vision coverage, in addition to pre-tax flexible spending plans.

Profit-Sharing- Share in Baesman’s success. We also offer a 50% matching 401(k) program for up to 6% of your pay.

Paid Time Off- IT’s important that you take time to recharge. That’s why we offer PTO, holiday breaks, and employee assistance programs.

Life and disability Insurance- We have you covered: Baesman pays 100% of the premium for life and disability.

On-site workout facility, wellness initiatives, and more.

Setting the Standard- Baesman earned a 2020 Best Workplace in the Americas designation from the Printing Industries of America. The prestigious award recognizes our efforts in providing an outstanding work environment. We’re honored and proud to be recognized.

Baesman is a fourth-generation, family-owned business. The same way families grow and change over time, so do the opportunities within our organization. We believe in hard work, cultivating talent, and promoting from within. We strive to help our teammates, our clients, and our shareholders achieve more than they thought possible.

Baesman is an Equal Opportunity Employer.